REGINE DORLUS
Bridgeport,WA
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
2026
2026
years of professional experience
Work History
Barista/ Front Counter
Kneads Bakery
08.2024 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Lead Baker
Kellys Four Plus Granola
10.2023 - 08.2024
- Contributed ideas during strategic planning sessions aimed at increasing overall business success by identifying areas of growth and improvement.
- Led a team, fostering a positive work environment through clear communication and support.
- Implemented improved sanitation practices, maintaining a clean and safe workspace at all times.
- Managed inventory and ingredient ordering to ensure minimal waste and optimal freshness.
Shift Lead
Green & Tonic
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Team member-Team Leader
Chick-fil-a
10.2017 - 01.2020
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Education
High School - undefined
Brien McMahon High School
01.2019
Skills
- Team leadership
- Hospitality
- Communication
- Computer skills
- Adaptability
- Time management
- Decision Making
Timeline
Barista/ Front Counter
Kneads Bakery
08.2024 - Current
Lead Baker
Kellys Four Plus Granola
10.2023 - 08.2024
Team member-Team Leader
Chick-fil-a
10.2017 - 01.2020
High School - undefined
Brien McMahon High School
Shift Lead
Green & Tonic
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