Regine Palmer
Antioch,TN
Summary
Strategic and data-driven sales leader with experience in driving revenue growth, account expansion, and lifecycle modernization across commercial, industrial, and public sector markets. Proven success in managing complex territories, leading cross-functional teams, and executing go-to-market strategies in collaboration with partners, overlays, and technical specialists. Adept at leveraging customer success tools, market analytics, and product lifecycle insights to influence purchasing decisions, develop obsolescence plans, and deliver measurable ROI. Recognized for exceeding sales quotas, building strong customer relationships, and aligning internal stakeholders to meet evolving client needs in both direct and channel-driven environments.
Overview
4
4
years of professional experience
Work History
Territory Modernization Manager
Schneider Electric
Franklin, TN
05.2024 - Current
- Lead modernization strategy across commercial and industrial territories, driving year-over-year growth through energy-efficient and digitally enabled infrastructure solutions.
- Collaborate with partners, end users, field service managers, outside account executives, and contract renewal specialists to align lifecycle services with customer modernization and budget goals.
- Analyze technical reports and product data to identify risks and build proactive replacement strategies for 3-phase UPS systems.
- Maintain strong end-user relationships through strategic outreach and consultative selling, emphasizing the value of hardware, battery, and part replacements.
- Use CSM tools to track asset health, monitor service history, and surface upsell opportunities tied to modernization and lifecycle extension.
- Present data-driven obsolescence plans to support customer budget planning, and influence capital investment decisions.
Inside Sales Account Manger II
Dell Technologies
Nashville, TN
05.2022 - 05.2024
- Promoted for exceeding quota by 146% and driving $1.4M YoY revenue growth across the Healthcare, Education, and State & Local Government sectors.
- Managed 130+ accounts across CT, MA, and RI, delivering $4.4M in annual revenue, while improving customer retention and upsell conversion.
- Directed collaboration with Microsoft overlays, technical specialists, and partner teams to co-develop and execute account strategies that addressed customer needs, and competitive pressures.
- Analyzed customer data, product lifecycle insights, and market share trends to identify growth opportunities.
- Supported packaging and positioning of solutions tailored to customer requirements, collaborating with internal product and marketing teams.
Inside Sales Account Manager I
Dellt Technologies
Nashville, TN
02.2021 - 05.2022
- Achieved 135% of the sales quota by acquiring 15 high-value accounts and generating $300K in upsell opportunities.
- Managed 358 medium business accounts in New York, contributing $3.6 million in annual revenue.
- Led strategic account planning and execution across diverse verticals, aligning sales tactics with corporate growth objectives.
- Partnered with outside account executives and technical specialists to drive customer engagement and retention.
- Conducted market and wallet-share analysis to identify growth opportunities and competitive positioning.
- Collaborated with internal stakeholders to tailor product offerings and packaging for customer-specific needs.
Education
Bachelor of Science - Journalism And Mass Communication, Marketing Minor
North Carolina A&T State University
Greensboro, NCSkills
- Customer relationship management
- Data analysis
- Account planning
- Lifecycle management
- Consultative selling
- Cross-functional collaboration
- Risk assessment
- Relationship building
- Strategic planning
- Financial management
- Time management
Achievements
- Gold & Platinum Infrastructure Training
- Rep of the Week
- Career Panelist & Event Programmer
- Call Blitz Champion
Leadership & Community Engagement
- Black Networking Alliance – PMO Engagement Lead
- Big Brothers Big Sisters of Middle Tennessee – Volunteer Mentor
- NSBE 2025 SE Mentorship Program
- Community Food Back Volunteer
References
Morgan Ford | Schneider Electric
Morgan.ford@se.com
Inside Service Sales Manager Secure Power
Jill Alviani | Schneider Electric
Jill.alviani@se.com
Strategic Account Executive Ingram Micro - Marketing
Timeline
Territory Modernization Manager
Schneider Electric
05.2024 - Current
Inside Sales Account Manger II
Dell Technologies
05.2022 - 05.2024
Inside Sales Account Manager I
Dellt Technologies
02.2021 - 05.2022
Bachelor of Science - Journalism And Mass Communication, Marketing Minor
North Carolina A&T State University
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