Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reginold Atwood

Fairfield

Summary

Experienced professional seeking to fill a sales position. I am seeking a work environment that I can continue to grow individually and within a team environment. Seeking to maintain a strong work and life balance.

Overview

41
41
years of professional experience

Work History

Inside Sales Representative

Republic National Distribution Company
04.2025 - 09.2025
  • Cultivated client relationships through effective communication and understanding of product offerings.
  • Executed sales strategies to consistently meet or exceed monthly targets.
  • Analyzed customer needs to provide tailored solutions that enhance satisfaction and retention.
  • Utilized CRM software to track leads, manage accounts, and ensure follow-up actions were implemented promptly.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.

Call Center Sales Representative

Schicker Luxury Bath
03.2025 - 04.2025
  • Developed comprehensive knowledge of product offerings to enhance customer interactions.
  • Utilized CRM software to track sales leads and manage customer relationships effectively.
  • Collaborated with team members to refine sales strategies and improve overall performance.
  • Trained new employees on call center protocols and effective sales techniques.
  • Managed escalated calls professionally, resolving complex issues effectively while maintaining rapport with callers.

Call Center Representative

Atwork Personnel Svc
01.2025 - 04.2025
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Collaborated with team members to share best practices and improve overall team performance in meeting targets.
  • Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.
  • Delivered consistent top-notch performance under pressure during peak calling hours or challenging situations.

Call Center Representative

Maverick Electrical, Heating & Air
11.2024 - 12.2024
  • -Working in a call center environment.
  • -Scheduling HVAC and Electrical sales appointments.
  • -Outbound calling with 20-30 inbound calls with -120 outbound sales calls per day.
  • -Build brand awareness with new/existing clients
  • -Selling Club Memberships
  • -Accepting payments for work completed
  • -Closing office at end of shift

Service Champions
04.2024 - 11.2024
  • -Worked in a large call center environment.
  • -Scheduling service appointments for all areas of HVAC, Electrical and Plumbing.
  • -Handling client concerns, recalls, installs and while maintaining high levels of customer satisfaction in a fast paced environment.
  • -Selling MVP annual memberships
  • -Meeting sales goals within company metrics
  • -Working remotely at times
  • Sunset

Sales Manager

People Movers
06.2021 - 06.2024
  • -Calling new leads
  • -Following up with estimates given
  • -Following established guidelines and sales scripts
  • -Completing Zoom/Google Meet calls
  • -In home consultations as needed
  • -Motivating/training sales reps as necessary
  • -Maintains sales goals Weekly/Monthly

Outside Sales

Byers Enterprises
07.2013 - 06.2021
  • Run preset appointments during scheduled work days
  • Maintain company vehicle per guidelines.
  • Follow established sales process within guidelines
  • Maintained a minimum of 40% close rate or higher on a weekly, monthly and yearly basis.

Furniture Consultant

La Z Boy Furniture
07.2012 - 07.2013
  • Responsible for meeting and exceeding preset sales goals for the store and company of 30%
  • Continued sales training to improve client experience, maintain sales goals and improve revenue per transaction.
  • Meeting with clients in home to determine needs, design spaces and provide options for clients.

Owner/Partner

Banconn Enterprises
07.2010 - 07.2013
  • Responsible for creating bids and negotiating the scope of work with insurance companies and adjusters.
  • Maintained working relationships with vendors, adjusters and subcontractors.
  • Responsible for creating and implementing marketing strategies along with promotional materials
  • Follow up on all bids, site visits and projects both in process and completed to ensure client satisfaction.

Store Manager

Metro PCS
07.2007 - 01.2010
  • Managed a team of 8 associates and 4 Managers.
  • Responsible for overall store operations, payroll, training, Human Resources and business planning.
  • Responsible to meet or exceed all sales goals set for store and area.
  • Achieved store of the year for 2008.
  • Maintained year over year growth in market for all 3 years.

Assistant Store Manager

Harbor Freight Tools
02.2007 - 07.2007
  • Managed a team of 30 associates
  • Managed P&L and Payroll areas.
  • Ensured all Planograms and Ad sets were completed in a timely fashion.
  • Meet or exceed all sales goals set by District Manger.

District Loss Prevention Manager

Gottschalks
01.2002 - 01.2007
  • Managed a District of 7-10 stores in Northern California and Oregon.
  • Managed recruiting, payroll and training for 7-10 agents in assigned District.
  • Responsible for all employee investigations from detection to resolution and possible prosecution with HR approval.
  • Worked with Local PD and District Attorneys as needed.
  • Internal audits and follow up with management teams.

Loss Prevention Area Manager/Trainer

Homebase
04.1994 - 01.2002
  • Internal and external case management.
  • Managed 2-6 Agents in assigned stores.
  • Completion of internal audits within assigned stores. Worked with problem stores to bring them into company compliance via training and follow up.
  • Training of all new LPA’s and LPM’s at the direction of District Manager within assigned region.
  • Developed Safety programs within high risk stores as needed.

Loss Control Manager

Kmart Corp
04.1992 - 04.1994
  • Internal and external case resolution.
  • Managed all shrink control programs and policies within assigned store.
  • Maintained all case reporting within guidelines.
  • Worked with local PD and District Attorney per company guidelines.

Garden Shop Manager

Kmart Corp
03.1985 - 04.1992
  • Maintained all established sales and payroll guidelines within Dept.
  • Completed all new hire training within Dept.
  • Completed all ordering for area.
  • Special event planning during the year.
  • Responsible for all planograms for Dept and Store as needed.

Education

High School Diploma -

Shasta High School
Redding, CA
06-1985

Skills

  • Continued sales training within the Rodney Webb system
  • Managed teams of 5-30 people Motivating, training and disciplining as necessary per HR guidelines
  • Continued self improvement outside normal work responsibilities
  • Wicklander-Zulawski Interview/Interrogation training
  • Product knowledge while selling 766 different suppliers
  • Relationship development managing 400 accounts in Southern California
  • Upselling and cross selling by building drink programs and back bar/well programs
  • Customer relationship management following through with weekly/biweekly phone touches with all accounts
  • Goal setting

Timeline

Inside Sales Representative

Republic National Distribution Company
04.2025 - 09.2025

Call Center Sales Representative

Schicker Luxury Bath
03.2025 - 04.2025

Call Center Representative

Atwork Personnel Svc
01.2025 - 04.2025

Call Center Representative

Maverick Electrical, Heating & Air
11.2024 - 12.2024

Service Champions
04.2024 - 11.2024

Sales Manager

People Movers
06.2021 - 06.2024

Outside Sales

Byers Enterprises
07.2013 - 06.2021

Furniture Consultant

La Z Boy Furniture
07.2012 - 07.2013

Owner/Partner

Banconn Enterprises
07.2010 - 07.2013

Store Manager

Metro PCS
07.2007 - 01.2010

Assistant Store Manager

Harbor Freight Tools
02.2007 - 07.2007

District Loss Prevention Manager

Gottschalks
01.2002 - 01.2007

Loss Prevention Area Manager/Trainer

Homebase
04.1994 - 01.2002

Loss Control Manager

Kmart Corp
04.1992 - 04.1994

Garden Shop Manager

Kmart Corp
03.1985 - 04.1992

High School Diploma -

Shasta High School

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