Regis Moise
Miramar,FL
Summary
Insightful Information Technology Manager with 6 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
5
5
years of professional experience
Work History
IT Administrator
Radio Tele Ginen
04.2020 - 09.2021
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Oversaw on-site IT engineer dispatch plans, creating pre-defined response scenarios for common malfunctions and service call types.
- Interfaced with high-level client personnel, collecting performance feedback and integrating positive and negative evaluations into future IT policies.
- Assessed business requirements to forecast annual budgetary operational costs.
Software Developer
Centre Pour La Promotion De La Démocratie Et De L
01.2017 - 04.2020
- Discussed issues with team members to provide resolution and apply best practices.
- Updated old code bases to modern development standards, improving functionality.
- Participated in software field testing to verify performance of developed projects.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
Education
Bachelor of Science - Computer Science And Programming
Ecole Supérieur D'Infotronique D'Haiti
08.2016
Skills
- Hardware Components
- Network Device Monitoring
- Service Quality
- Server Deployment
- Microsoft Operating Systems
- Component Replacements
- Technology Assessment
- Bug Fixes
- Wireless Access Point
- Meeting Support
- Hardware and Software Updates
- Help Desk Support
Languages
French
Native or Bilingual
English
Professional Working
Timeline
IT Administrator
Radio Tele Ginen
04.2020 - 09.2021
Software Developer
Centre Pour La Promotion De La Démocratie Et De L
01.2017 - 04.2020
Bachelor of Science - Computer Science And Programming
Ecole Supérieur D'Infotronique D'Haiti
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