Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Personal Information
Timeline
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Rehan Khan

Rehan Khan

Windsor,MD

Summary

Dedicated and resourceful senior management professional with 20+ years of experience in the banking and private organizations domain.

Operations professional with solid background in streamlining processes and enhancing operational efficiency. Known for effective team collaboration and achieving results in dynamic environments. Skilled in process optimization and problem-solving, with reliable and adaptable approach to changing needs.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Senior Payments & Operations Specialist

  • Results-driven professional with over 24 years of experience driving business growth, operational excellence, and innovation in digital payments, card operations, and merchant acquisition.
  • Key Expertise:
  • Operations, Digital payments, Debit Cards, POS issuing, deployment and merchant acquisition
  • POS and ATM deployment, operations, and maintenance
  • Sales, last-mile delivery services, settlement, and reconciliation
  • Mobile banking, ATM, and POS coordination with banks and payment switches
  • Procurement, project management, and audit compliance
  • Successfully completed Domestic EMV Acquiring and Issuing Union Pay EMV Card (Banking and Easy Paisa Wallets Cards), ATM and POS Project.
  • Successfully completed Domestic EMV Acquiring and Issuing PAY Pak EMV Card (Banking and Easy Paisa Wallets Card)
  • Successfully completed EFT and IBFT 2.0 regulatory projects.
  • Scheme Cards Issuing and Acquiring Experiences.
  • Merchants Management and POS Deployment, POS Acquiring up to 500 plus Merchants.
  • Coordination with SBP regulatory body for all ADC channels activity like, reporting, projects etc.

Lead Revenue Operations

JSK (USA)
08.2023 - Current

Head of Sales/Merchant Acquisition

Futafut Services Pvt (Ltd)
02.2022 - 07.2023
  • Company Overview: A member of the Pathfinder Group of Companies
  • Overall Sales Management. Responsible for managing the riders, retailers, distribution & Wholesalers, and onboarding to Merchants & retailers.
  • Support technology partner in Futafut App
  • Responsible for assigning, monitoring, and delivering on the sales targets based on organization Strategy and targets. And monitoring the digital payments via App.
  • Work with the development team to ensure efficient use of land and cost-effective completion of a finished lot.
  • Provide administrative support to department Heads.
  • Performs and manages various due diligence activities and investigations of site opportunities and constraints.
  • Reporting and analysis of Sales Data via App as well.
  • Collaborated with marketing teams to align promotional activities with sales objectives.

Head of ADC / Director

(Easy Paisa Digital Bank)Former Telenor Micro Finance Bank Pakistan
04.2008 - 07.2021
  • Reporting: Head of Operations / CIO
  • Led cross-functional teams to improve operational efficiency and service delivery in financial products.
  • Established partnerships with stakeholders to expand service reach and foster community relations.
  • Managed budget allocations for projects, ensuring alignment with organizational goals and resource optimization.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Boosted operational efficiency by optimizing supply chain processes.
  • Achieved remarkable turnaround of underperforming divisions through strategic leadership and restructuring.

Senior Officer ADC

Dubai Islamic Bank
05.2007 - 03.2008
  • Reported to Head of Operations

OG 11 ADC officer

Soneri Bank Limited
09.2005 - 02.2007
  • Reported to: Head of Technology

Manager Admission

BIZTEK Institute Pakistan
07.2001 - 11.2002
  • Reported to Chairman

Education

Masters in business administration - HR

PIMSAT
Karachi Pakistan

BS - Computer Information System

Near East University
Turkey, Northern Cyprus

Skills

  • Operations, Digital payments, Debit Cards, POS issuing, deployment and merchant acquisition
  • POS and ATM deployment, operations, and maintenance
  • Sales, last-mile delivery services, settlement, and reconciliation
  • Mobile banking, ATM, and POS coordination with banks and payment switches
  • Procurement, project management, and audit compliance
  • Cross-functional communication
  • Operations coordination
  • Process planning
  • Problem-solving
  • Time management
  • Decision-making
  • Team building
  • Multitasking

Accomplishments

  • Successfully Developed and Established ADC Department
  • : Built and led a high-performing ADC team from scratch, driving business growth and operational excellence in digital payments, card operations, and merchant acquisition.
  • Designed and implemented efficient processes, procedures, and systems to support ADC operations, resulting in improved productivity and reduced costs.
  • Developed and executed strategic plans to expand ADC services, increasing revenue and market share.
  • Successfully launched and managed multiple card projects, including PayPal debit cards, UPI Easy Paisa cards (1.5 million issued BISP Cards), and VISA cards
  • Developed and executed last-mile delivery services for Futafut and Mangwow (Last Mile Services)
  • Ensured compliance with internal, external, and SBP audits, maintaining a high standard of operational excellence
  • Collaborated with cross-functional teams to resolve IBFT issues, mobile banking, ATM, and POS transactions issues

Certification

  • Managing and Understanding Acquirer P&L, Master Card Two Days Workshop
  • Reforming Digital Payments – A regulatory Perspective (Bankers Development Institute)
  • SBP New Payment Initiative (Bankers Development Institute)
  • Product Development and Product Simulation from EdTech Worx
  • Digital Banking Workshop (Delson Group)
  • Master Card Two days Training Course “Card Management”
  • Payment Card Industry Data Security Standards from Risk Associates Australia PCi Security Standard Council
  • MBA in Payments for Terrapin Training September 2015 Islamabad Pakistan
  • Three Days Workshop “Leading Your Team & Motivating people under the banner of International Finance Corporation (World Bank Group) IMC (Business Edge) 200Members of the International Association of Risk and Compliance Professionals (IARCP).
  • 1 Day Workshop “Employee Retention Strategies” from IBP
  • 1 Day Workshop “Business Writing Skills” from IBP
  • 2-Day Workshop on ATM OPERATIONS POLICIES & PROCEDURE (IBP)
  • 1-Day Workshop “Operation Risk –Identification Classification Assessment & Treatment” (IBP).
  • Successfully conducted the in-house training HR Recruitment Policies for HR Department.
  • Successfully conducted the in-house training ATM Policies and Procedures for all branches.
  • Successfully workshop two days workshop for Leadership Skills. (Nov 2014)

Personal Information

  • Name: Rehan Khan
  • Father’s Name: Shamim Ahmed Khan
  • Religion: Islam
  • Marital Status: Married

Timeline

Lead Revenue Operations

JSK (USA)
08.2023 - Current

Head of Sales/Merchant Acquisition

Futafut Services Pvt (Ltd)
02.2022 - 07.2023

Head of ADC / Director

(Easy Paisa Digital Bank)Former Telenor Micro Finance Bank Pakistan
04.2008 - 07.2021

Senior Officer ADC

Dubai Islamic Bank
05.2007 - 03.2008

OG 11 ADC officer

Soneri Bank Limited
09.2005 - 02.2007

Manager Admission

BIZTEK Institute Pakistan
07.2001 - 11.2002

Senior Payments & Operations Specialist

BS - Computer Information System

Near East University

Masters in business administration - HR

PIMSAT