Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rei Delgado

San Marcos

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

4
4
years of professional experience

Work History

Delivery Driver

DoorDash
08.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Verified accuracy of all deliveries against order forms.

Sales Associate

Spirit Halloween
09.2022 - 11.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

FOH Team Member

Chick-Fil-A
08.2021 - 02.2022
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.
  • Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
  • Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.
  • Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
  • Maintained excellent attendance and punctuality, demonstrating commitment to the success of the team and establishment.
  • Contributed to a positive team environment by assisting coworkers with tasks when needed.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Utilized point-of-sale systems effectively, accurately entering orders and processing payments with minimal errors.
  • Assisted management in monitoring inventory levels, reducing waste by properly stocking items according to demand.
  • Resolved customer complaints promptly and professionally, resulting in satisfied guests returning to our establishment.

Education

BFA - Communication Design

Texas State University
San Marcos, Texas
03.2025

Skills

  • Adobe InDesign
  • Adobe Illustrator
  • Adobe Photoshop
  • Organization
  • Floral arrangement
  • Illustration
  • Graphic design
  • Interior design
  • Event planning
  • Videography
  • Photography
  • Guitar
  • Bone collecting
  • Archery
  • Valid Driver's license
  • Teamwork and collaboration
  • Customer service
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Problem-solving
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Goal oriented
  • Relationship building
  • Cash handling
  • Flexible schedule
  • Verbal/written communication
  • Stocking and receiving
  • Conflict resolution
  • POS system operation
  • Retail store operations
  • Cleaning techniques
  • Payment processing

Timeline

Delivery Driver

DoorDash
08.2024 - Current

Sales Associate

Spirit Halloween
09.2022 - 11.2022

FOH Team Member

Chick-Fil-A
08.2021 - 02.2022

BFA - Communication Design

Texas State University

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Rei Delgado