Friendly Help Desk Technician with 10+ years of quickly and effectively resolving customers' technical issues. Dedicated to exceeding client expectations by verifying satisfactory resolutions for every submitted ticket. Skilled at maintaining positive communication even in stressful situations. Ready to leverage deep technical knowledge and amiable personal interactions to provide superlative technical responses.
CompTIA ITF+
Google Cybersecurity Certificate
Google IT Support Professional Certificate
CompTIA ITF+
Google Cybersecurity Certificate
Google IT Support Professional Certificate