Summary
Overview
Work History
Education
Skills
Websites
Leadership Experience
Certification
Timeline
Generic

Rei Harrington

Homestead,FL

Summary

Offering creative approach and passion for marketing, eager to learn and develop in dynamic environment. Delivers understanding of digital marketing principles and hands-on experience with graphic design software. Ready to use and develop skills in content creation and social media management in creative marketing services.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Service

Publix
07.2022 - Current
  • Mentored several new team member additions on operations of the POS system, customer service strategies, sales goals, and CPU (Centralized Pick-Up) sector
  • Performed four different money services transactions (Western Union, Money Orders, issuing Gift Cards with a value of $500 or more, etc)
  • Managed lottery in an efficient and timely-manner; circulating scratch off's well above $100 as well as accurately dispensing reward payments

Cashier

Publix
07.2020 - 07.2021
  • Operated the POS system to process customer orders, resulting in 100% payment of transactions and issue of receipts
  • Demonstrated fantastic customer service by acknowledging all guests in a warm manner upon arrival
  • As well as engaging in friendly conversation, often resulting in betterment of mood; collecting $50 a day for seasonal donations
  • Accommodated needs/wants of several customers to best of abilities by providing crucial problem solving solutions and recommendations; achieving 100% customer satisfaction

Summer Intern

Redland Community Farm and Market
07.2019 - 08.2019
  • Led an average of 30 customers per Fruit Festival in, carrying out cash transaction, selecting items, and providing product information; contributing to total revenue
  • Managed five other interns through cash registers, product labelling, organization of inventory, unloading merchandise, and cleaning; enhancing market efficiency
  • Generated over ten produce displays to maximize purchases and attract customers

Education

Bachelor Of Business Administration - Marketing

Florida International University
Miami, FL

Associate of Arts - Business Administration

Miami Dade College
Homestead, FL
03.2022

Skills

  • Leadership
  • Teamwork and Communication
  • Creativity
  • Content Creation
  • Attention to detail

Leadership Experience

Autumn Blessings Fashion Show (Volunteer): Memorized store organization systems as well as packaging procedures, specialty products, and discounts; to productively direct customers towards over 20 different products. Recommended, selected, and helped located merchandise based on customer needs/desires. In turn, $400 of clothing were sold within two hours. Uphold a friendly and positive attitude for up to ten hours, as to reflect kindly on company brand.


Photography Portfolio (Hobbyist): Curated and managed a photography Instagram page with [536 followers] meant to showcase the hidden beauties of the world through a diverse selection of nature, architecture, and street photography. Currently in its base stage, the management of this account has allowed for flexibility and easing of comfortability to try out different social media marketing techniques to boost specific KPI’s (key performance indicators).

Certification

  • Microsoft Word 2016

Timeline

Customer Service

Publix
07.2022 - Current

Cashier

Publix
07.2020 - 07.2021

Summer Intern

Redland Community Farm and Market
07.2019 - 08.2019

Associate of Arts - Business Administration

Miami Dade College

Bachelor Of Business Administration - Marketing

Florida International University
Rei Harrington