Reichelle Millare

Burlington Coat Factory Distribution Center

12.2024 - 11.2025

Supervised daily cash register operations, ensuring accuracy in transactions and balancing drawers.
Trained new cashiers on point-of-sale systems and customer service protocols.
Implemented efficient checkout procedures to reduce wait times and enhance customer experience.
Monitored inventory levels and coordinated with management for restocking needs.
Resolved customer inquiries and complaints, fostering positive relationships and retention.
Developed schedules for cashier team, optimizing coverage during peak hours.
Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Assisted customers by answering questions and fulfilling requests.
Processed both cash and card purchases and returns.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience.
Helped customers complete purchases, locate items, and join reward programs.