Reid Dolyniuk
Eugene,OR
Summary
Dynamic Program Manager with a proven track record at Independent Environments Incorporated, excelling in resource coordination and strategic planning. Adept at fostering stakeholder relationships and leading cross-functional teams to achieve project milestones. Recognized for meticulous attention to detail and effective communication, driving successful program initiatives and enhancing operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Program Manager
Independent Environments Incorporated
09.2022 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Created detailed reports regarding facility conditions, incident occurrences, or other pertinent information as requested by ownership or management personnel.
- Served as liaison between residents, staff, and external service providers to ensure seamless communication and coordination of services for the community''s benefit.
- Recruited hired, and trained new staff members, cultivating a high-performance team dedicated to excellent resident service.
- Managed budgets and financial records to ensure responsible allocation of funds for maintenance, improvements, and events.
- Implemented conflict resolution strategies when mediating disputes between residents or staff members.
Administrative Assistant
DaBella
06.2021 - 09.2022
- Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Handled client correspondence and tracked records to foster office efficiency.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Restaurant Crew Member
Cafe Yumm!
06.2020 - 06.2021
- Operated as full-service food provider in efficient establishment by taking orders, preparing meals and collecting payments
- Promoted customer loyalty by efficiently handling food and service complaints
- Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency
Office Assistant/Personal Assistant
Archaelogical Legacy Institute
03.2019 - 10.2019
- Coordinated, scheduled and arranged meeting and travel calendars, including business and social events
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
- Opened and properly distributed incoming mail to promote quicker response to client inquiries
- Worked with upper management to complete complex projects on tight budgets within specific timelines
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
- Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders
- Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data
- Executed record filing system to improve document organization and management
- Assisted senior recruiting staff with career fairs and recruiting events
- Processed client rebate reconciliation, reporting and check requests
- Identified needs and coordinated plans for travel and out-of-town functions
- Entrusted to handle confidential and sensitive situations in professional matter
Education
Bachelor of Science - Public Relations/ General Social Science
University of Oregon
Eugene, OR06.2020
High School Diploma -
Newberg Senior High School
Newberg, OR06.2016
Skills
- Task Prioritization
- Resource Coordination and Allocation
- Document and File Management
- Meticulous Attention to Detail
- Professional and Courteous
- Database and Client Management Systems
- Multi-Line Telephone Systems
- Verbal and Written Communication
- Team leadership
- Multitasking and Time Management
- Organizing and Categorizing Data
- Administrative Procedures
- Business Administration
- Crisis intervention strategies
- Applied behavior analysis
- Suicide risk assessment
- Emotional regulation techniques
- Behavior redirection
- Bilingual oral communication
Certification
- First Aid/CPR Certified
- ServSafe
- OLLC license
- Oregon Intervention Systems
- MART
Timeline
Program Manager
Independent Environments Incorporated
09.2022 - Current
Administrative Assistant
DaBella
06.2021 - 09.2022
Restaurant Crew Member
Cafe Yumm!
06.2020 - 06.2021
Office Assistant/Personal Assistant
Archaelogical Legacy Institute
03.2019 - 10.2019
Bachelor of Science - Public Relations/ General Social Science
University of Oregon
High School Diploma -
Newberg Senior High School
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