Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Generic

Reid Falso

Fort Myers

Summary

Dynamic individual with hands-on experience in emergency medical procedures, retail, and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

4
4
years of professional experience
3
3

Certifications

Work History

Volunteer

Hertz Arena
08.2021 - 02.2023
  • Represented organization positively and professionally while providing community with much-needed services.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Lot Associate

The Home Depot Store 6975
02.2023 - 08.2025
  • Monitored lot activity to maintain vehicle and guest safety.
  • Greeted customers entering and exiting store and assisted with carts and umbrellas.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Kept areas clean, neat, and organized to give a professional and fresh appeal.
  • Reported suspicious activity in parking lot and building area to supervisor.
  • Maintained proper number of shopping carts in entrance of storefront.

Garden Associate

The Home Depot Store 6975
01.2024 - 07.2024
  • Worked outdoors in weather conditions to care for plants and serve customers.
  • Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
  • Restocked shelves with new product each day and rotated stock for optimal appearance.
  • Sought out customers to help and offered immediate assistance with locating items and making selections.
  • Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Flooring Associate

The Home Depot Store 6975
04.2025 - 08.2025
  • Cut and trimmed blinds to fit around specific window sizes.
  • Operated hand tools and machines to cut material and achieve proper fit around obstructions.
  • Recorded measurements and devised plans to match installation specifications.
  • Supplied accurate measurements and estimates for projects.

Paint Associate

The Home Depot Store 6975
02.2025 - 08.2025
  • Offered color matching expertise and paint product selection advice to assist customers with paint choice.
  • Assisted personnel with suggestions and recommendations to resolve problem.
  • Suggested add-ons and additional item upselling to improve customer projects while increasing company profits.
  • Performed tinting, mixing and color matching of paint.
  • Actively engaged customers to gather information on current and future paint projects.

Education

High School Diploma -

Ida S. Baker High School
Cape Coral, FL
05-2024

Emergency Medical Technician Certificate -

Florida SouthWestern State College
Fort Myers, FL
12-2024

Skills

  • Cash handling experience
  • Merchandise replenishment
  • Active listening
  • Stock replenishment
  • Order processing
  • Upselling and cross selling
  • Paint mixing
  • Customer retention strategies

Accomplishments

  • Achieved manager-awarded "Homer" badge through effectively helping with extensive color matching and customer service.
  • Achieved manager-awarded "Homer" badge (x3) through excellent customer service.
  • Documented and resolved safety issues which led to a safer customer experience.

Certification

  • Licensed Emergency Medical Technician
  • Basic Life Support Certified
  • Microsoft Word/Excel/Powerpoint Certified

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