Reid Gregory

Working at HEB has taught me so much with costumer service and multitasking with making sure that I am assuring that the customer had a good experience while making sure that I am taking care of them because I am the last and first person that my customer has talked to and I need to make sure that they have a good experience with me and the store so they will come back

• Delivered fast, friendly checkout service, consistently maintaining a 30+ IPM rate
• Operated POS systems and ensured smooth daily front-end operations
• Led outdoor team functions, managing cart retrieval and task assignments during peak hours
• Trained and mentored new team members, contributing to improvements in training practices
• Supported self-checkout stations for guest assistance and loss prevention
• Flexed into multiple roles to maintain operational coverage across departments

Working for my family business taught me a lot about how to run a successful company for 15 years plus. Working around the clock to get jobs done. It taught me people skills and manager skills and how financials work for a company.

• Assisted with client orders and day-to-day communications in a family-owned print shop
• Collaborated on design layouts for marketing materials including business cards and posters
• Operated cutting and folding machines to meet same-day and overnight deadlines
• Handled deliveries and quality checks to ensure customer satisfaction

Texas Roadhouse was my first serving/retail job and it made me learn how to work in fast pasted business hours and how to co in hand work together as a team to make sure that food got packaged up correctly and that everything went smoothly when giving out orders and receiving orders.

• Managed to-go orders with precision, ensuring accuracy, food safety, and timely packaging
• Handled phone and in-person orders while maintaining high service standards
• Promoted to 'Legendary Trainer' within two months for exceptional leadership
• Trained new employees on procedures, hospitality, and teamwork
• Facilitated smooth shift transitions and prepared stations for high-volume service

I was working at Kelly's kids since I was 10 years old from walking into lessons to start helping to becoming a actually volunteer to working my way up the chain to eventually teaching my own classes. this job is the job that made me mature and grow into who ai am today.

• Progressed from volunteer to lead instructor, teaching horseback riding to youth (ages 5–40)
• Conducted group lessons, set up riding patterns, and enforced safety protocols
• Planned and led summer camps with 12-hour shifts focused on education and recreation
• Developed strong relationships with children and parents, building trust and confidence