Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reid Johnson

Macy,IN

Summary

Proven expert in customer service and meticulous attention to detail, demonstrated through achievements at Walmart and D.h. Floyd & Associates. Elevated client satisfaction by ensuring accurate, timely services and fostering trust through confidentiality. Excelled in fast-paced environments, meeting quality goals with an upbeat attitude. Skilled in relationship building and efficient planning, consistently enhancing operational efficiency and client loyalty.

Overview

2
2
years of professional experience

Work History

Online Personal Shopper

Walmart
10.2024 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

Tax Preparer

D.h. Floyd & Associates
01.2024 - 04.2024
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
  • Increased client satisfaction by providing accurate and timely tax preparation services.
  • Completed and filed returns with tax departments at local, state, and federal levels.

Laborer

Piercy Trucking LLC
06.2023 - 08.2023


  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
  • Facilitated timely project completions by consistently meeting deadlines for assigned tasks.

Education

Associates - HVAC

Ivy Tech Community College of Indiana
Kokomo

Skills

  • Customer service expertise
  • Attention to detail
  • Upbeat and outgoing attitude
  • Relationship building

Timeline

Online Personal Shopper

Walmart
10.2024 - Current

Tax Preparer

D.h. Floyd & Associates
01.2024 - 04.2024

Laborer

Piercy Trucking LLC
06.2023 - 08.2023

Associates - HVAC

Ivy Tech Community College of Indiana

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Reid Johnson