Reid McAllister
Sewickley,PA
Overview
3
3
years of professional experience
Work History
Maintenance Crew Member
St. Edmund's Academy
Pittsburgh, PA
03.2024 - Current
- Provide support to other crew members during large-scale maintenance tasks.
- Complete routine preventative maintenance on chiller and boiler HVAC units
- Swap filters in air handlers and small window units
- Perform routine maintenance and repair of buildings, grounds, and equipment.
IT Technician
PVE, LLC
Sewickley, PA
01.2023 - 01.2024
- Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
- Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods.
- Communicated with customers to provide up-to-date information on incident response progress.
- Participated in team meetings to discuss project status updates.
- Set up user profiles on local machines according to company standards.
IT Intern
PVE, LLC
Sewickley, PA
04.2021 - 01.2023
Education
HVAC
Rosedale Technical College
Pittsburgh05-2025
Bachelor of Science - Cybersecurity And Digital Forensics
Robert Morris University
Coraopolis, PA08-2023
Skills
- Computer Hardware Installation
- Application Installations
- User Training
- Application Support
- Remote Support
- System Maintenance
- Cisco Meraki
- Barracuda Networks Email Security
- Microsoft Office 365 Account Administration
- Active Directory
- Inventory Management Systems
- Independent Worker
- Detail Oriented
- Effective Communicator
- Collaborative Team Member
Timeline
Maintenance Crew Member
St. Edmund's Academy
03.2024 - Current
IT Technician
PVE, LLC
01.2023 - 01.2024
IT Intern
PVE, LLC
04.2021 - 01.2023
HVAC
Rosedale Technical College
Bachelor of Science - Cybersecurity And Digital Forensics
Robert Morris University