Sales Associate
Rocky Mountain Forest Products
Wheat Ridge, CO
07.2023 - 06.2025
- Operate and manage sales software platforms, including Salesforce and BisTrack, to track leads, manage accounts, and process orders.
- Build and maintain strong relationships with customers and contractors to support repeat business and long-term account growth.
- Identify, troubleshoot, and resolve issues throughout the sales and fulfillment process to ensure a smooth customer experience.
- Manage office and sales-related inventory to maintain product availability and operational efficiency.
- Educate customers on material options and guide them toward solutions that best fit their project needs and budget.
- Process sales transactions accurately and in accordance with company procedures.
- Prepare detailed quotes and proposals for customers based on project specifications and material requirements.
- Coordinate and schedule deliveries, ensuring accurate order staging and on-time fulfillment.
- Proactively contact customers to provide updates on order status and notify them when materials have arrived or are ready for pickup.