Sales Associate Rocky Mountain Forest Products
07.2023 - 06.2025
Operate and manage sales software platforms, including Salesforce and BisTrack, to track leads, manage accounts, and process orders.
Build and maintain strong relationships with customers and contractors to support repeat business and long-term account growth.
Identify, troubleshoot, and resolve issues throughout the sales and fulfillment process to ensure a smooth customer experience.
Manage office and sales-related inventory to maintain product availability and operational efficiency.
Educate customers on material options and guide them toward solutions that best fit their project needs and budget.
Process sales transactions accurately and in accordance with company procedures.
Prepare detailed quotes and proposals for customers based on project specifications and material requirements.
Coordinate and schedule deliveries, ensuring accurate order staging and on-time fulfillment.
Proactively contact customers to provide updates on order status and notify them when materials have arrived or are ready for pickup.
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