Reid Van Vossen (19)
Phoenix,AZ
Summary
Creative Barista, skillful in memorizing recipes, maintaining and operating machines, and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. The courteous and respectful individual is recognized for consistently receiving excellent customer feedback—a skilled barista with a background in high-volume coffee shops. Possess strong knowledge of diverse coffee brewing methods and customer service skills. Known for creating comfortable customer environments and managing team workflow efficiently, committed to maintaining cleanliness, quality, and customer satisfaction in all work areas.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Shawn Allard
Phoenix, AZ
2024.08 - 2025.01
- Maintains a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Greets and communicates with customers to take beverage orders and offer recommendations based on taste preferences.
- Manages coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
Barista
Dutch Bros Coffee
Phoenix, US
2024.06 - 2024.09
- I work with a team in order to produce amazing product while also upholding a strong commitment to great customer service
- Demonstrated techniques on using multiple beverage machines with new team members.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Shift Lead
Dutch Bros Coffee
Olathe, US
2023.03 - 2024.01
- Delegated numerous responsibilities, including managing an on-site team.
- Strengthened ability to manage time and resolve conflicts swiftly.
- Managed various high-pressure scenarios effectively.
Crew Member
Hawaiian Bros Island Grill
Overland Park, US
2021.05 - 2022.05
- Contributed to various operational processes throughout the shift.
- Ensured availability of essential items at self-service stations during quiet times.
- Informed customers about daily specials in an engaging manner.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
Bachelors of HealthCare Administration - Healthcare Administration
Grand Canyon University
Phoenix, AZ01.2025
High School Diploma -
Heritage Christian Academy
Overland Park, KS2023-05
Skills
- Shift Management
- Barista Experience
- Cash Handling
- Leadership
- Team management
- Cashiering
- Coffee Experience
- Conflict management
- Supervising Experience
- Cleaning experience
- Customer service
- Computer skills
- Medical terminology
- Food handling
- POS
- Food Preparation
- Dining room maintenance
- Opening and closing duties
- Excellent memory
- Menu design
- Speedy and efficient
- Physical stamina
- Calm demeanor
- Safe food handling
Certification
ServSafe
Accomplishments
- Earned leadership role very early on due to high level of effort and care for work
- Earned employee of the month multiple times at both locations of dutch bros.
References
References available upon request.
Timeline
Barista
Shawn Allard
2024.08 - 2025.01
Barista
Dutch Bros Coffee
2024.06 - 2024.09
Shift Lead
Dutch Bros Coffee
2023.03 - 2024.01
Crew Member
Hawaiian Bros Island Grill
2021.05 - 2022.05
Bachelors of HealthCare Administration - Healthcare Administration
Grand Canyon University
High School Diploma -
Heritage Christian Academy