Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reid Washington

Houston,TX

Summary

I am excited to apply for a position at Cartier, where my diverse background in customer service, behavioral support, and retail can contribute to delivering exceptional customer experiences. With over 3 years of experience as a Registered Behavior Technician, I’ve honed my ability to understand and meet individual needs, demonstrating strong communication skills and attention to detail—qualities that are essential for working in a luxury retail environment.

My time as a front desk associate at the YMCA sharpened my ability to manage multiple tasks, provide exceptional service, and create positive first impressions for clients. Additionally, my experience as a cashier at Macy’s allowed me to develop strong transactional and product knowledge skills, as well as enhance my ability to build rapport and ensure customer satisfaction.

I am confident that my skills in customer interaction, problem-solving, and adaptability will enable me to excel in a high-end retail environment like Cartier, where delivering outstanding service and fostering client relationships are key priorities.

Overview

6
6
years of professional experience

Work History

Registered Behavior Technician

Houston In Home ABA Group
Houston, TX
03.2022 - Current
  • Aided patients in performing activities of daily living.
  • Engaged students through play activities while incorporating therapeutic techniques.
  • Collaborated with parents, teachers, school administrators, and other professionals to ensure successful implementation of interventions.
  • Maintained accurate records of all sessions conducted with students.
  • Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
  • Assisted psychiatrists in working with patients to rehabilitate for community reintegration.
  • Assisted in developing home programs that support generalization across settings.

Cashier

Macys Department Store
Houston, TX
11.2023 - 02.2024
  • Scanned items and checked pricing on cash register for accuracy.
  • Answered phone calls to assist customers with questions and orders.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Front Desk Receptionist

Ymca Of Greater Houston
Houston, TX
06.2019 - 08.2022
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Performed data entry into computer systems to maintain accurate records of customer information.

Education

Associate of Arts - Liberal Arts

Blinn College
Brenham, TX
05-2022

Bachelor of Science - Health Administration

Texas Southern University
Houston, TX

Skills

  • Collaboration with professionals
  • Client engagement
  • Behavior modification techniques
  • Relationship building
  • Appointment confirmation
  • Data entry
  • Time management
  • Cash handling
  • Conflict management
  • Verbal and written communication
  • Work prioritization

Timeline

Cashier

Macys Department Store
11.2023 - 02.2024

Registered Behavior Technician

Houston In Home ABA Group
03.2022 - Current

Front Desk Receptionist

Ymca Of Greater Houston
06.2019 - 08.2022

Associate of Arts - Liberal Arts

Blinn College

Bachelor of Science - Health Administration

Texas Southern University
Reid Washington