MS Office
Reign-Jamaal WESTRY
Entry-Level Help Desk Support
Raleigh,North Carolina
Summary
Recent A.S. computer science graduate seeking a full-time entry-level Computer Helpdesk position or IT position to grow in a company.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
6
6
Certifications
Work History
Shipping, Inventory/ Receiving Clerk (Forklift Operator)
Cartier’s Distribution Center EDC
08.2023 - 09.2023
- Unloaded 50’ trailers by hand and forklift
- Stocked and scanned completed pallets into the required aisles based on delivery company and location
- Pulled boxes off of a belt and palletized them based on location and date
- Scanned completed pallets into designated location via RF scanner and B.O.L
- Assisted other departments when understaffed
- Cross-trained in other departments for future assistance.
Forklift Operator
Overnight Putaway, Havertys Distribution Center EDC
10.2022 - 04.2023
- Stocked whole pieces of furniture off of floats in narrow aisles with an RF scanner, Stand-Up Forklift, and floats
- Pulled damaged or lost inventory and relocated to the desired location
- Stocked incoming inventory (furniture) in an extremely fast paced environment
- Worked until completion (12-15+hr overnight shifts, 6 days a week).
Warehouse Associate
Wesco / AED
04.2022 - 09.2022
- Research products through product location history to recover missing products by order ticket
- Check picked orders, selected proper box size, packed, and prepared for shipping
- Pull the products out of stock per order
- Pack products for shipping by order.
Forklift Operator
Medline Industries
09.2021 - 04.2022
- Load and unload products from trailers using forklifts, trucks, and other material-handling equipment
- Maintain forklift equipment by troubleshooting breakdowns, performing preventive maintenance, recommending repairs, and performing routine pre- and post-inspections
- Transport products to and from warehouse and distribution centers
- Deliver products to various units in safely and timely manner
- Sort, pack, wrap, tie, and label products as per company procedures
- Studied production schedule to determine material requirements movements and deliveries
- Recorded information regarding movements of supplies, materials, and finished products
Warehouse Shift Supervisor/ Forklift Operator
Personnel
01.2019 - 12.2020
- Adjusted all racks and uprights according to specific heights
- Supervised 6 crews of 30, adjusting the racks
- Disassembled 2 aisles of roller racks within 4 days
- Received and packed down all new inventory to or around home locations with an RF scanner and iPad
- Picked orders by B.O.L
- And product numbers by iPad
- Cherry-picked shipments by order list and delivered them to the IT maintenance tech for repair.
Shipping, Receiving, Inventory Clerk
CentricsIT
01.2017 - 12.2018
- Received all incoming shipments by RF scanner and computer
- Packaged, cleaned, and prepared all computer parts for shipment using USPS and FEDEX software
- Cherry-picked shipments by each order list
- Contacted seller to verify each shipment through email, phone, etc.
Overnight Warehouse Cross Docker/Supervisor
Courier Express
08.2015 - 08.2017
- Unloaded and loaded all trucks daily with a forklift and RF scanner, according to the Bill of Lading (B.O.L.)
- Supervised a team of 8 scanning and unloading incoming trucks to the correct pallet based on destination.
IT Tester/ Cherry Picker/ Mail Clerk
Viatek Solutions
08.2014 - 08.2015
- Tested, debugged, and cleaned refurbished PC/Server parts for eBay resale
- Stocked and organized merchandise according to type and code
- Cherry picked, packed and shipped orders through UPS/FEDEX/WORLSHIP software
- Sorted and tallied incoming gaylord boxes of pc parts according to type, worth, and condition.
Education
Associate of Applied Science - Web Design & Development
Gwinnett Technical College
Lawrenceville 05.2016 - 05.2019
Skills
Programming Logic
Model-View-Control (MVC)
HTML
Software: MS Office, Adobe Photoshop, Illustrator, VS Code, Intellij IDE, Android Studio, NodeJS, Android OS, Microsoft OS, Apple OS, SSHDesktop Hardware
CSS
SCSS
PHP
JSON
JavaScript
ReactJS
Java
Kotlin
Web Design Patterns
Object-Oriented Programming (OOP)
Responsive Web Design
Mobile First Web Design
Android Applications Design
Application Debugging
GIT
Laptop Hardware
Android Phone Hardware
NodeJs (Reactjs)
Software
Adobe PhotoShop
Adobe Illustrator
VSCode
IntelliJ IDE (Web/ Apps)
Android Studio (App Building)
NodeJS (Web & Mobile Apps)
SSH (Windows)
Updating Hardware
Software Tweaking
Windows Hardware installation
Problem-Solving
Debugging
Troubleshooting
Certification
Webmaster / Web Site Specialist (Gwinnett Technical College)
Interests
Video Games
Web Design & Development
Family
Android App Design & Development
Hardware Building & Manipulation
Timeline
Shipping, Inventory/ Receiving Clerk (Forklift Operator)
Cartier’s Distribution Center EDC
08.2023 - 09.2023
The Complete JavaScript Course 2022: From Zero to Expert (Udemy)
07-2023
Complete Reactjs Developer in 2022 (w/ Redux, Hooks, GraphQL) (Udemy)
11-2022
Forklift Operator
Overnight Putaway, Havertys Distribution Center EDC
10.2022 - 04.2023
Warehouse Associate
Wesco / AED
04.2022 - 09.2022
Ultimate Web Designer & Web Developer Course for 2021 (Udemy)
12-2021
Forklift Operator
Medline Industries
09.2021 - 04.2022
The Complete Reactjs Developer Course (w/Hooks and Redux) (Udemy)
12-2019
The Advanced Web Developer Bootcamp (Udemy)
07-2019
Webmaster / Web Site Specialist (Gwinnett Technical College)
01-2019
Warehouse Shift Supervisor/ Forklift Operator
Personnel
01.2019 - 12.2020
Shipping, Receiving, Inventory Clerk
CentricsIT
01.2017 - 12.2018
Associate of Applied Science - Web Design & Development
Gwinnett Technical College
05.2016 - 05.2019
Overnight Warehouse Cross Docker/Supervisor
Courier Express
08.2015 - 08.2017
IT Tester/ Cherry Picker/ Mail Clerk
Viatek Solutions
08.2014 - 08.2015