Summary
Overview
Work History
Education
Skills
Software
Certification
Interests
Timeline
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Reign-Jamaal WESTRY

Entry-Level Help Desk Support
Raleigh,North Carolina

Summary

Recent A.S. computer science graduate seeking a full-time entry-level Computer Helpdesk position or IT position to grow in a company.

Overview

9
9
years of professional experience
3
3
years of post-secondary education
6
6
Certifications

Work History

Shipping, Inventory/ Receiving Clerk (Forklift Operator)

Cartier’s Distribution Center EDC
08.2023 - 09.2023
  • Unloaded 50’ trailers by hand and forklift
  • Stocked and scanned completed pallets into the required aisles based on delivery company and location
  • Pulled boxes off of a belt and palletized them based on location and date
  • Scanned completed pallets into designated location via RF scanner and B.O.L
  • Assisted other departments when understaffed
  • Cross-trained in other departments for future assistance.

Forklift Operator

Overnight Putaway, Havertys Distribution Center EDC
10.2022 - 04.2023
  • Stocked whole pieces of furniture off of floats in narrow aisles with an RF scanner, Stand-Up Forklift, and floats
  • Pulled damaged or lost inventory and relocated to the desired location
  • Stocked incoming inventory (furniture) in an extremely fast paced environment
  • Worked until completion (12-15+hr overnight shifts, 6 days a week).

Warehouse Associate

Wesco / AED
04.2022 - 09.2022
  • Research products through product location history to recover missing products by order ticket
  • Check picked orders, selected proper box size, packed, and prepared for shipping
  • Pull the products out of stock per order
  • Pack products for shipping by order.

Forklift Operator

Medline Industries
09.2021 - 04.2022
  • Load and unload products from trailers using forklifts, trucks, and other material-handling equipment
  • Maintain forklift equipment by troubleshooting breakdowns, performing preventive maintenance, recommending repairs, and performing routine pre- and post-inspections
  • Transport products to and from warehouse and distribution centers
  • Deliver products to various units in safely and timely manner
  • Sort, pack, wrap, tie, and label products as per company procedures
  • Studied production schedule to determine material requirements movements and deliveries
  • Recorded information regarding movements of supplies, materials, and finished products

Warehouse Shift Supervisor/ Forklift Operator

Personnel
01.2019 - 12.2020
  • Adjusted all racks and uprights according to specific heights
  • Supervised 6 crews of 30, adjusting the racks
  • Disassembled 2 aisles of roller racks within 4 days
  • Received and packed down all new inventory to or around home locations with an RF scanner and iPad
  • Picked orders by B.O.L
  • And product numbers by iPad
  • Cherry-picked shipments by order list and delivered them to the IT maintenance tech for repair.

Shipping, Receiving, Inventory Clerk

CentricsIT
01.2017 - 12.2018
  • Received all incoming shipments by RF scanner and computer
  • Packaged, cleaned, and prepared all computer parts for shipment using USPS and FEDEX software
  • Cherry-picked shipments by each order list
  • Contacted seller to verify each shipment through email, phone, etc.

Overnight Warehouse Cross Docker/Supervisor

Courier Express
08.2015 - 08.2017
  • Unloaded and loaded all trucks daily with a forklift and RF scanner, according to the Bill of Lading (B.O.L.)
  • Supervised a team of 8 scanning and unloading incoming trucks to the correct pallet based on destination.

IT Tester/ Cherry Picker/ Mail Clerk

Viatek Solutions
08.2014 - 08.2015
  • Tested, debugged, and cleaned refurbished PC/Server parts for eBay resale
  • Stocked and organized merchandise according to type and code
  • Cherry picked, packed and shipped orders through UPS/FEDEX/WORLSHIP software
  • Sorted and tallied incoming gaylord boxes of pc parts according to type, worth, and condition.

Education

Associate of Applied Science - Web Design & Development

Gwinnett Technical College
Lawrenceville
05.2016 - 05.2019

Skills

Programming Logicundefined

Software

MS Office

Adobe PhotoShop

Adobe Illustrator

VSCode

IntelliJ IDE (Web/ Apps)

Android Studio (App Building)

NodeJS (Web & Mobile Apps)

SSH (Windows)

Updating Hardware

Software Tweaking

Windows Hardware installation

Problem-Solving

Debugging

Troubleshooting

Certification

Webmaster / Web Site Specialist (Gwinnett Technical College)

Interests

Video Games

Web Design & Development

Family

Android App Design & Development

Hardware Building & Manipulation

Timeline

Shipping, Inventory/ Receiving Clerk (Forklift Operator)

Cartier’s Distribution Center EDC
08.2023 - 09.2023

The Complete JavaScript Course 2022: From Zero to Expert (Udemy)

07-2023

Complete Reactjs Developer in 2022 (w/ Redux, Hooks, GraphQL) (Udemy)

11-2022

Forklift Operator

Overnight Putaway, Havertys Distribution Center EDC
10.2022 - 04.2023

Warehouse Associate

Wesco / AED
04.2022 - 09.2022

Ultimate Web Designer & Web Developer Course for 2021 (Udemy)

12-2021

Forklift Operator

Medline Industries
09.2021 - 04.2022

The Complete Reactjs Developer Course (w/Hooks and Redux) (Udemy)

12-2019

The Advanced Web Developer Bootcamp (Udemy)

07-2019

Webmaster / Web Site Specialist (Gwinnett Technical College)

01-2019

Warehouse Shift Supervisor/ Forklift Operator

Personnel
01.2019 - 12.2020

Shipping, Receiving, Inventory Clerk

CentricsIT
01.2017 - 12.2018

Associate of Applied Science - Web Design & Development

Gwinnett Technical College
05.2016 - 05.2019

Overnight Warehouse Cross Docker/Supervisor

Courier Express
08.2015 - 08.2017

IT Tester/ Cherry Picker/ Mail Clerk

Viatek Solutions
08.2014 - 08.2015

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Reign-Jamaal WESTRYEntry-Level Help Desk Support