Reign Ashley Nicole dela cruz
VINE GROVE,KY
Summary
Dedicated Shift Leader with extensive experience in team oversight and mentoring, driving operational excellence through a proactive management style. Proven track record of enhancing process efficiency and fostering employee development. Skilled in addressing day-to-day challenges while maintaining a focus on team performance and morale. Aims to leverage leadership capabilities to contribute to organizational success.
Overview
2
2
years of professional experience
Work History
Shift Leader
Target
Elizabethtown, KY
03.2023 - Current
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Supervised and led employees to maintain productivity and customer service levels.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Analyzed sales data on a weekly basis in order to identify trends or opportunities for improvement.
- Assessed company operations for compliance with safety standards.
- Managed inventory levels and placed orders to ensure product availability and minimize waste.
- Conducted regular team meetings to communicate targets, updates, and gather feedback.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Adhered to all health code regulations while preparing food items for customers.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Checked orders for quality and completeness.
- Coached team members to increase productivity and reduce workplace accidents.
- Collaborated with management on developing strategic plans for achieving business goals.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Associate
Target
Elizabethtown, KY
09.2022 - Current
- Performed cash register functions accurately and efficiently.
- Described merchandise and explained use, operation and care.
- Placed special orders or called other stores to find desired items.
- Cleaned shelves, counters and tables to maintain organized store.
- Developed and maintained relationships with clients and vendors.
- Handled returns and exchanges according to company policies.
- Collaborated with other departments to ensure successful product launches.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Greeted customers to determine wants or needs.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Built relationships with customers by providing friendly customer service.
- Answered customer inquiries regarding product features, pricing, and availability.
Education
High School Diploma -
Adamson University
Manila Philippines06-2022
Skills
- Leadership Through Role Modeling
- Team Skill Enhancement
- Strategic Workflow Coordination
- Customer Support
- Quality control assurance
- Employee Shift Management
- Employee recognition
- Sales Competence
- Staff Development Programs
- Inventory Management
- Critical Thinking for Solutions
- Goal setting and tracking
Languages
tagalog
Native/ Bilingual
Timeline
Shift Leader
Target
03.2023 - Current
Associate
Target
09.2022 - Current
High School Diploma -
Adamson University
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