Reika Secatero
Tempe,AZ
Summary
Dedicated cart attendant with a strong work ethic and exceptional customer service skills. Committed to maintaining a clean, organized environment and ensuring safety protocols are followed.
Reliable warehouse worker known for punctuality and adherence to safety guidelines. Experienced in optimizing workflows and promoting a positive team environment while efficiently handling materials and enhancing customer satisfaction.
Detail-oriented retail sales associate with experience in inventory management and customer assistance. Proven ability to streamline processes and improve the shopping experience through effective teamwork and communication.
Overview
4
4
years of professional experience
Work History
Cart Attendant
IKEA
Tempe, AZ
04.2026 - 04.2026
- Maintained cleanliness and organization of cart area to ensure safety and accessibility.
- Monitored inventory levels of carts and reported shortages to management promptly.
- Collaborated with team members to streamline cart collection processes during peak hours.
- Supported maintenance of outdoor areas by collecting stray carts from parking lot.
- Engaged with customers to provide information on store layout and product locations.
- Followed safety protocols for handling equipment and maintaining a hazard-free environment.
- Adapted quickly to varying customer traffic patterns, ensuring efficient service delivery.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
- Removed broken and unserviceable carts from inventory for repair.
- Improved customer satisfaction by efficiently collecting and organizing shopping carts in a timely manner.
- Collected carts left in parking areas and returned to retail stores.
- Promoted a positive shopping experience through friendly interactions and assistance with customer needs.
Warehouse Worker
Amazon Fulfillment Center
Los Lunas, NM
08.2024 - 11.2025
- Collaborated with team members to optimize workflow and meet production targets.
- Adhered to safety protocols, minimizing risks and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [50-65] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
Retail Sales Associate Cashier Stocker
Shoe Dept. Encore
Gallup, NM
08.2022 - 08.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers in selecting products and provided exceptional service.
- Maintained accurate cash drawer balances through regular reconciliation.
- Collaborated with team members to achieve sales targets and enhance customer experiences.
- Managed inventory levels by restocking merchandise and organizing displays.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
- Assisted customers by answering questions and fulfilling requests.
Education
High School Diploma -
Hiroshi Miyamura High School
Gallup, NM05-2024
Skills
- Positive attitude
- Teamwork and collaboration
- Heavy lifting
- Strong work ethic
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Loading and unloading
- Warehouse safety
- Clear communication
- Sorting and labeling
- Material handling
- Pallet jack handling
- Shipping and receiving
- Material loading and unloading
- Punctual and dependable
- Basic mathematics
- Safety training
- Quick learner
- Customer service
- Patience and empathy
- Cleanliness and hygiene
- Cash handling accuracy
- Goal-oriented mindset
- Strong physical stamina
Timeline
Cart Attendant
IKEA
04.2026 - 04.2026
Warehouse Worker
Amazon Fulfillment Center
08.2024 - 11.2025
Retail Sales Associate Cashier Stocker
Shoe Dept. Encore
08.2022 - 08.2024
High School Diploma -
Hiroshi Miyamura High School