Reiko Tackett
Bartow,FL
Summary
Versatile professional with a focus on problem-solving and relationship-building. Demonstrated success in various settings, ensuring tasks are completed efficiently and safely. Strong communication skills and a commitment to client-centered approaches enhance community outreach efforts. Ready to make a positive impact within a dynamic team environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Community Specialist
Positively U inc.
Winter Haven , FL
03.2025 - Current
- Assisted community members with inquiries and concerns through various communication channels.
- Identify supportive services during contact with community participants, such as linkage to care, mental health, and substance abuse.
- Organized community events to foster engagement and build relationships among residents.
- Collaborated with local organizations to enhance community outreach initiatives and support programs.
- Maintained required records, files, and forms in compliance with HIPAA, and other local, state, and federal guidelines.
- Engaged with the community members to gather feedback and identify areas for improvement in the services offered.
- Conduct, plan, and host outreach events with local organizations and businesses to promote community engagement.
- Maintain ambassador locations and obtain MOUs.
- Responded promptly to inquiries received via phone or email from members of the public regarding relevant topics.
- Identified opportunities for collaboration with stakeholders in the community.
- Provided individuals and families with information and resources to connect with available programs.
- Maintained the appearance of the lobby and patient common areas via general housekeeping.
- Conduct HIV and STI testing while maintaining confidentiality and adhering to HIPAA guidelines.
- Assist with community feeding, clothing closet, food pantry, laundry services, and other related services.
Public Records Specialist - Information Technology
Polk County BOCC
Bartow , FL
02.2022 - 01.2025
- Organized and maintained accurate records in digital filing system.
- Assisted the section manager with diverse administrative tasks handling vendor relations and special projects.
- Assisted team with document retrieval for audits and requests.
- Monitored compliance with data privacy regulations and policies.
- Provided training on record management, warehouse, to new employees.
- Conducted regular inventory of physical records for updates and accuracy.
- Supported data entry tasks to enhance overall record integrity.
- Retrieved records upon request from the Records Warehouse.
- Coordinated with other staff members in order to ensure timely delivery of requested materials.
- Responded promptly to inquiries regarding the status of stored materials.
- Prepared reports to document recordkeeping activities.
- Ensured that all records were properly labeled and filed away safely.
- Adhered to guidelines for the disposal of outdated or obsolete documents.
- Provided guidance and support on best practices for proper recordkeeping techniques.
- Utilized spreadsheets to track data related to records management.
- Processed requests from authorized personnel for access to confidential information.
- Scanned paper documents into digital formats as needed.
- Provided file, document and record access to appropriate personnel.
- Strictly adhered to confidentiality dictations to safeguard information.
- Tracked file movement and researched document histories.
- Maintained positive working relationship with fellow staff and management.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Purged inactive files and destroyed obsolete files following procedures.
Secretary II - H.H.S. - Indigent HealthCare
Polk County BOCC
Bartow , FL
06.2016 - 02.2022
- Acted as a personal assistant to the section manager, and completed various administrative duties.
- Helped the section manager with supervising section employees until a new manager could be hired.
- Received, logged, and maintained documentation of the burial/cremation of the county's indigent population.
- Assisted with QA reviews and documentation under the QA case manager's direction.
- Compiled and sent out monthly PMPM reports, HCRA letters, client letters, and lost member reporting.
- Assisted case managers with obtaining required documentation, data entry, and uploading client information into the system.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Provided assistance with onboarding new employees by preparing orientation materials.
- Maintained inventory of office supplies and ordered replacements as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Provided administrative support to the Office Manager and other staff members.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Assisted with special projects or tasks related to departmental functions upon request.
- Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Sorted and distributed incoming faxes for case manager distribution.
Warehouse Stock and Supply Officer
Polk County BOCC
Bartow , FL
07.2010 - 06.2016
- I ordered, received, and verified incoming shipments, checking for accuracy against invoices.
- Verified the quantity and quality of incoming shipments, returning unacceptable shipments to suppliers for refunds or replacements.
- Tracked inventory conducted cycle counts, audits, and resolved issues to maintain accurate records.
- Counted and stocked merchandise, as specified by inventory control logs.
- Accurately recorded inventory levels to support the completion of order requests and audits.
- Operated a large box truck to deliver supplies to government fire and EMS stations.
- Pick up and deliver confidential materials while maintaining HIPAA compliance.
- Pick up and deliver biohazardous waste.
- Return equipment left by EMS at area hospitals.
- Operated forklifts and other transportation vehicles to move merchandise to and from target destinations.
Education
Associate of Science - Business Administration And Management
Polk State College
Winter Haven, FL08-2024
GED -
Department of Education
Tallahassee, FL08-1998
Skills
- Community outreach and event coordination
- Health services expertise
- Data management and tracking
- HIPAA compliance and recordkeeping
- Nonprofit sector experience
- Needs assessment and service coordination
- Community resource management
- Patient assessment skills
- Reliability and teamwork
- Forklift operation and safety protocols
- Inventory management and shipping
- Basic math skills
- Workplace cleanliness and safety practices
Certification
- Peer Specialist Training - August 2025
- Wrap Certification - June 2025
- Heart Saver CPR AED - August 2025
- FDOH HIV/AIDS 501 Prevention Counseling, Testing and Linkage - May 2025
- FDOH HIV/AIDS 500 The Basics of HIV/AIDS Counseling, Testing and Linkage - May 2025
- Professional Leadership Certification - January - 2023
- ARMA International Essentials of Generally Accepted Recordkeeping Principles Certificate - April 2022
Timeline
Community Specialist
Positively U inc.
03.2025 - Current
Public Records Specialist - Information Technology
Polk County BOCC
02.2022 - 01.2025
Secretary II - H.H.S. - Indigent HealthCare
Polk County BOCC
06.2016 - 02.2022
Warehouse Stock and Supply Officer
Polk County BOCC
07.2010 - 06.2016
Associate of Science - Business Administration And Management
Polk State College
GED -
Department of Education
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