Reila Cui
FLUSHING,NY
Summary
Specialty barista with experience in specialty coffee, coffee competition, and throw-downs.
2019 Latte Art World Championship After Party Throw Down - Semifinalist
2024 SCA CSP Sensory Certification
2024 SCA CSP Roasting Certification
~ 2025 New Jersey ServSafe Food Handler Certification
~ 2026 New York ServSafe Food Handler Certification
~ 2027 New York ServSafe Alchohol Certification
Overview
8
8
years of professional experience
Work History
Catering Barista
Markey Ltd UK
09.2024 - Current
- Assisted in event setup, commercial espresso machines and equipments installing and pack down, ensuring a smooth transition between functions.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Provided friendly, courteous service to create memorable moments for guests.
- Pleasantly interacted with customers during hectic periods to promote welcoming, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
- Trained employees, sharing knowledge and expertise of coffees and latte arts.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
Floating Barista
Coffee Project NY
07.2024 - 11.2024
- Experience with Victoria Arduino Eagle One, SanRemo Cafe Racer, Ground Control, Nuova Simonelli Mythos, Mahlkonig Espresso Grinders, EK43.
- Experience with pour-over devices, like Origami, Hario V60 and Chemex.
- Handled Square’s POS system.
Coffee Director/Project Manager
Zendiggi Kebab House
03.2022 - 09.2022
- Goal: We aim to build an espresso bar for the restaurant to attract more customers dining in after the COVID-19 restrictions are lifted.
- Espresso bar designing and building.
- Training new baristas and waiting staff.
- Intelligentsia negotiating and contracting.
- Suppliers negotiating and contracting.
- Drink menu designing.
- Specialty drinks creating.
- Food and dessert pairing and designing.
- Interior design and renovation services.
- Advertising and promotions.
Shift Manager/Key Holder
Mr. Wok & Sushi
09.2021 - 07.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
Lead Barista
La Tabatiere
05.2018 - 02.2021
- Experience with La Marzocco Strada, Mazzer Grinders, and Toddy cold brew.
- Experience with pour-over devices like Hario V60, Chemex, and Origami Drippers.
- Experience with specialty coffee bean and supplies’ inventory and management.
- Experience with specialty coffee drink creation and menu making.
- Served Stumptown and Counter Culture.
- Handled Square’s POS system.
Barista
Tenafly Coffee Company
09.2016 - 05.2018
- Trained by Intelligensia.
- Experience with La Marzocco Linea, SanRemo Cafe Racer, Mazzer Grinders, Mahlkonig EK43, Kyoto Cold-drip.
- Experience with pour-over devices, like Hario V60 and Chemex.
- Served Intelligentsia and Cafe Grumpy.
- Handled Square’s POS system.
Education
Associate of Science - Architectural Drafting
Bergen Community College
Paramus, NJ09-2016
Skills
Machines: Victoria Arduino Eagle One, Black Eagle SanRemo Cafe Racer, Zoe La Marzocco Linea, Strada EP, Strada AV, Strada S
Grinders: Nuova Simonelli Mythos I &II Mahlkonig PEAK, K30, X54, E65S, EK43, EK43S, EK Omnia Mazzer Kony, Major, Supper Jolly
Pour Over: Origami Hario Suiren Hario V60 Chemex Kalita Wave Melitta Fellow Stagg EKG Bonavita TIMEMORE Fish Smart Comandante C40 MK4 TIMEMORE C3, C2 1Zpresso K-Plus
Special: Ground Control Kyoto Cold Brew Toddy Cold Brew AeroPress Siphon Frech Press Moka Pot
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Catering Barista
Markey Ltd UK
09.2024 - Current
Floating Barista
Coffee Project NY
07.2024 - 11.2024
Coffee Director/Project Manager
Zendiggi Kebab House
03.2022 - 09.2022
Shift Manager/Key Holder
Mr. Wok & Sushi
09.2021 - 07.2024
Lead Barista
La Tabatiere
05.2018 - 02.2021
Barista
Tenafly Coffee Company
09.2016 - 05.2018
Associate of Science - Architectural Drafting
Bergen Community College
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