Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reiley Higgins

Tampa

Summary


Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

5
5
years of professional experience

Work History

Learning Trainer

Amazon
02.2023 - Current
  • Onboards all new incoming associates into amazon to a friendly and safe environment
  • Looks at metrics and compliance to make sure the building is in standard to regional goals
  • Utilized variety of instructional design methodologies to create effective learning experiences.
  • Developed job-specific competencies and performance standards.
  • Developed and implemented successful onboarding program.
  • Facilitated virtual, in-person and blended learning sessions.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Provided coaching and mentoring to employees.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Developed and executed performance management programs to increase employee engagement and productivity.

Associate

Amazon
09.2020 - 02.2023
  • Learning Ambassador: Train and develop all new hires coming into the department on current processes, policies and procedures.
  • Monitor and manage chute status by partnering with PA/PGs on upper mezzanine to ensure target rates are being met.
  • Trained in all shipped dock process paths.
  • Trained in allocations for the chutes on the ship dock.
  • Trained on how to run shipping sorter for the ship dock.
  • Trained in chute management and container utilization.
  • Electric Pallet Jack certified

Education

Diploma -

Wharton High School
TAMPA, FL

DATA ANALYTICS CERTIFICATE - undefined

GOOGLE

Skills

  • Reliability
  • Proficient computer skills
  • Customer service
  • Leadership
  • Adaptability
  • Microsoft word
  • Educational needs analysis
  • Microsoft excel
  • Microsoft power point
  • Performance assessment
  • Performance improvement
  • Learning management system oversight
  • Feedback analysis

Timeline

Learning Trainer

Amazon
02.2023 - Current

Associate

Amazon
09.2020 - 02.2023

DATA ANALYTICS CERTIFICATE - undefined

GOOGLE

Diploma -

Wharton High School