Reilly Silvestri
El Mirage,AZ
Summary
Operations professional with a strong background in inventory management, process coordination, and customer experience support within high-volume environments. Proven ability to maintain accurate records, support cross-functional teams, and execute operational processes that drive efficiency and service quality. Recognized for attention to detail, adaptability, and reliable execution.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Professional
Tiffany & Company
Denver, Colorado
01.2023 - 03.2025
- Managed inventory-related operations, including tracking stock levels, processing orders, and supporting daily operational workflows.
- Maintained accurate records using internal inventory and order management systems to ensure data integrity, and timely updates.
- Coordinated across departments to resolve operational issues efficiently, and maintain uninterrupted service standards.
- Supported customer experience by handling service issues, order inquiries, and complaints with professionalism and discretion.
- Assisted with visual and floor execution by collaborating with merchandising and sales teams to ensure an organized, client-ready product presentation.
Operations & Visual Merchandise Supervisor
Kate Spade New York
Denver, Colorado
03.2020 - 12.2022
- Executed regular cycle counts and inventory checks to maintain accurate records and minimize discrepancies.
- Supported operational planning for product launches, order fulfillment, merchandise transfers, and promotional initiatives.
- Supervised and trained team members to ensure timely completion of replenishment, shipment processing, and inventory-related tasks.
- Balanced inventory across stockroom and sales floor locations to support assortment planning and product availability.
- Contributed to business performance by supporting efficient operations that helped drive over $3M in annual revenue.
Stock Supervisor
Kate Spade
Myrtle Beach, South Carolina
06.2017 - 12.2019
- Supervised daily stockroom operations including training and managing an team of 12 employees.
- Coordinated inventory purchasing and replenishment planning in partnership with store leadership to ensure organized product flow and timely replenishment to sales floor.
- Developed and implemented procedures to improve workflow efficiency within stock operations.
- Created and maintained Excel-based tools to support inventory tracking, forecasting, and operational planning.
Education
Bachelor of Arts And Science - Corporate Finance & Business Administration
COASTAL CAROLINA UNIVERSITY
Myrtle Beach, SC1 2019
Skills
- Inventory optimization
- Strategic planning and problem solving
- Product lifecycle management
- Customer experience enhancement
- Cross-functional collaboration
- Team leadership
- Prioritization skills
- Omnichannel coordination
Certification
- Operations & Supply Chain - LVMH
- Customer Service & Retail Excellence - LVMH
Timeline
Operations Professional
Tiffany & Company
01.2023 - 03.2025
Operations & Visual Merchandise Supervisor
Kate Spade New York
03.2020 - 12.2022
Stock Supervisor
Kate Spade
06.2017 - 12.2019
Bachelor of Arts And Science - Corporate Finance & Business Administration
COASTAL CAROLINA UNIVERSITY