Reilly Smith
Bethesda,MD
Summary
Accomplished Senior Vice President with over twenty years of experience in the nursing center industry. Skilled in strategic planning, leadership, and operational management. Strengths include revenue growth strategies, optimizing operations and fostering strong relationships across departments. Previous roles have resulted in improved organizational efficiencies, increased profitability, and high-performing teams.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Vice President of Operations/Acting C.O.O.
Hill Valley Healthcare
Woodmere, NY
08.2023 - Current
- Oversee the daily operations of more than 60 nursing centers across seven states.
- Developed and implemented strategies to increase operational efficiency.
- Established key performance indicators for measuring success.
- Increased EBIDAR month over month. Maximizing profits through reducing expenditures, and increasing census.
- Led organizational development changes, enabling organization to better respond and adapt to industry and market changes.
- Supported CEO with operational insights and strategic decision-making.
- Facilitated cross-departmental collaboration to achieve business goals.
- Contributed to the recruitment, training, and retention of top talent, enhancing organizational capability.
Regional Director of Operations
Marquis Health Consulting
01.2022 - 08.2023
- Organized and oversaw daily operations at three nursing centers in Baltimore, MD.
- Assessed procedures and implemented structure to improve day-to-day operations.
- Recruitment and hiring of both regional positions and center leadership positions.
- Implemented processes that improved clinical metrics (skin, falls, unplanned transfers) through interdepartmental collaboration.
- Successfully increased overall and Medicare census, while decreasing operational expenses.
Center Executive Director
Westgate Hills Health and Rehabilitation
05.2021 - 01.2022
- Responsible for the daily operations of a 120-bed nursing center.
- Exceeded EBIDARM by 15% in the first full month.
- Recruited, supervised, evaluated, and mentored center leadership team members.
- Ensured compliance with applicable laws, regulations and policies governing center operations.
- Promoted to Regional Director of Operations.
Education
Bachelor of Arts - Government
University of Virginia
Charlottesville, VAClasses in MBA -
Loyola University, Maryland
Baltimore, MDSkills
- Operational strategy
- Performance metrics
- Regulatory compliance
- Cross-departmental collaboration
- Cost reduction
- Data-driven decision making
- Organizational development
- KPI tracking
- Team leadership
- Recruiting and hiring
- Operational excellence
- Process improvements
- Strategic planning and leadership
- Financial management
Affiliations
- Corporal, United States Marine Corps, honorably discharged in 1998
Certification
- State of Maryland - Licensed Nursing Home Administrator
- State of Virginia- Licensed Nursing Home Administrator
References
References available upon request.
Timeline
Senior Vice President of Operations/Acting C.O.O.
Hill Valley Healthcare
08.2023 - Current
Regional Director of Operations
Marquis Health Consulting
01.2022 - 08.2023
Center Executive Director
Westgate Hills Health and Rehabilitation
05.2021 - 01.2022
Bachelor of Arts - Government
University of Virginia
Classes in MBA -
Loyola University, Maryland