Reilly Dunn
Fort Myers,Florida
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Customer Service Representative/Lead Sales Associate
National Roper Supply
Decatur, Texas
04.2022 - 08.2023
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Handled escalated customer service issues professionally and courteously.
- Utilized point-of-sale system effectively while maintaining data integrity in all transactions.
- Responsible for opening and closing registers accurately according to established procedures.
Coach
Victory Christian Academy
Decatur, Texas
08.2022 - 08.2023
- Mentored team members in order to build confidence and foster a supportive environment.
- Organized and implemented training sessions, drills and exercises to improve technique, agility and strength.
- Collaborated with athletic directors, parents, and other coaches to support athlete development.
Assistant Manager
Jim's Wings
Fort Collins, CO
05.2019 - 08.2022
- Created reports on sales trends, inventory levels, and financial data.
- Worked with management on a special projects to boost business.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Managed customer service inquiries and complaints in a timely manner.
Education
Associate of Arts - Business Management
South Plains College
Levelland, TX05-2019
Some College (No Degree) - Business
CSU Pueblo
Pueblo, COSports Management
Florida Gulf Coast University
Fort Myers, FLSkills
- Report Generation
- Operations Management
- Complaint resolution
- Accountability
- Teamwork and Collaboration
- Strong verbal communication
References
References available upon request.
Timeline
Coach
Victory Christian Academy
08.2022 - 08.2023
Customer Service Representative/Lead Sales Associate
National Roper Supply
04.2022 - 08.2023
Assistant Manager
Jim's Wings
05.2019 - 08.2022
Associate of Arts - Business Management
South Plains College
Some College (No Degree) - Business
CSU Pueblo
Sports Management
Florida Gulf Coast University
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