Reilly I Aasal Uptergrove

*Attentively overseeing office employees and customer flow in the absence of a Technician IV.

*Discovering new opportunities for growth and development, including learning how to open/close the office and prepare cash drops.

*Effectively utilizing Gemalto clear GATES and identify fraud when applicable.

*Taking accountability for the office's performance by fulfilling multiple roles and remaining flexible at all times.

*Proudly providing excellent customer service in a high volume, high stress environment.

*Collaborating with team members to ensure exceptional, consistent service and information is given to customers.

*Guiding individuals through the difficulty of governmental systems with an understanding attitude.

*Ensuring that small details are never missed by prioritizing accuracy and precision through data entry.

*Analyzing all documents with a keen eye and processing them in an efficient matter.

* Assisted clients with daily living needs to maintain self-esteem and general wellness.

* Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

* Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

* Built strong relationships with clients to deliver emotional support and companionship.

* Analyzed circumstances in abstract in order to provide customized care.