Reily McCord
Helotes,TX
Summary
An approachable, helpful, and giving individual who loves anything customer service. Excels in planning, filing / sorting, team collaboration, and sticking to a schedule. Able to keep composure in stressful situations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Host
The Rustic
08.2023 - 02.2024
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
High School Diploma -
Health Careers High School
San Antonio, TX06.2025
Skills
- Reservations Management
- Team Collaboration
- Telephone Reception
- Guest Relations
- First Aid Training
- Exceptional Communication
- Greeting Guests
- Item Promotion
- Event Coordination
- Large Party Preparation
Certification
- OSHA certified
- BLS certified
- TABC certified
- Certified to handle food
Timeline
Host
The Rustic
08.2023 - 02.2024
High School Diploma -
Health Careers High School
- OSHA certified
- BLS certified
- TABC certified
- Certified to handle food
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