Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reina Beebe

Cicero,NY

Summary

Dedicated server with a strong focus on customer satisfaction, conflict resolution, and food safety. Proven ability to manage multiple tables efficiently and support team members during peak hours. Adaptable professional with extensive experience in customer service and food safety. Recognized for managing busy dining hours, resolving customer inquiries, and fostering a positive team atmosphere. Prepared to leverage these skills to enhance guest experiences. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations. Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences. Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

11
11
years of professional experience

Work History

Server

Tullys Good Times
Cicero, New York
11.2018 - Current
  • I deliver exceptional customer service in a fast-paced restaurant environment.
  • I manage multiple tables efficiently during busy dining hours.
  • I collaborate with kitchen staff to ensure timely food preparation and delivery.
  • I maintain cleanliness and organization of dining areas throughout shifts.
  • I handle customer inquiries and resolve issues promptly to ensure satisfaction.
  • I carry a positive team atmosphere by supporting colleagues during peak times.
  • I provide excellent customer service to ensure satisfaction and try to make people smile as much as I can.

Crew Member

Wendys Restaurant
Syracuse, New York
10.2014 - 08.2017
  • I prepared and assembled food items according to restaurant standards.
  • I operated kitchen equipment safely and efficiently during busy shifts.
  • I followed safety protocols to ensure food quality and hygiene standards.
  • I served food quickly for positive guest experiences.
  • I cleaned the restaurant area by sweeping and mopping the floors, vacuuming the carpets in the dining area, wiping the tables, and emptying the trash receptacles.
  • I kept the restaurant lobby, front counter, and restrooms neat, stocked, and clean throughout the shift.
  • I entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • I packed fast food products in approved containers, cups, and bags.

Education

High School Diploma -

Henninger High School
600 Robinson Street, Syracuse, NY 13206
06-2016

Some College (No Degree) - Undecided

Houghton College
9771 Willard Ave, Houghton NY 14744

Skills

  • Order processing
  • Menu knowledge
  • Customer service
  • Food safety
  • Time management
  • Team collaboration
  • Point of sale
  • Conflict resolution
  • Positive attitude
  • Adaptable communication
  • Stress management
  • Active listening
  • Liquor, wine, and food service
  • Suggestive selling
  • Allergy awareness
  • Responsible beverage service
  • Professional appearance
  • Guest relations management
  • Take-out service
  • Positive guest interactions
  • POS operation
  • High volume dining
  • Safe food handling
  • Supply restocking

Timeline

Server

Tullys Good Times
11.2018 - Current

Crew Member

Wendys Restaurant
10.2014 - 08.2017

High School Diploma -

Henninger High School

Some College (No Degree) - Undecided

Houghton College