Reina Campbell
Buford,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Team Member
Sky Zone Trampoline Park
06.2023 - 01.2024
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Evaluated customer needs and feedback to drive product and service improvements.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Addressed and resolved customer complaints in polite and professional manner.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Brand Ambassador
OffLine
11.2022 - 04.2023
- Assisted customers with product selection based on individual needs and preferences.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Maintained clean, organized and professional work environment.
- Collaborated with sales staff to identify target customers, promote products and increase sales.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
Education
Bachelor Of Science - Journalism And Emerging Media Interest
Mill Creek High School
Hoschton, GASkills
- Clear Communication
- Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Goal Setting and Achievement
- Complaint resolution
Timeline
Team Member
Sky Zone Trampoline Park
06.2023 - 01.2024
Brand Ambassador
OffLine
11.2022 - 04.2023
Bachelor Of Science - Journalism And Emerging Media Interest
Mill Creek High School
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