Reina- Isabell Mejia
Summary
Proven track record in enhancing customer experiences and streamlining client services at Holistic Healing Collective. Excelled in organization and verbal communication, significantly improving client satisfaction. Leveraged social media for increased engagement, demonstrating adeptness in both clerical support and digital proficiency. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
8
8
years of professional experience
Work History
Receptionist
Holistic Healing Collective
03.2020 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirm and check in clients , communicated with clients, and update client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Social Media management, engages with day to day post, to help promote foot traffic and new clients.
- Conducted and helped with inventory as needed.
Specialty Sales Associate
Target
06.2017 - 01.2020
- Maintained an up-to-date knowledge of industry trends and emerging products, sharing insights customers.
- Assisted management with merchandising displays, creating visually appealing arrangements that attracted customer interest.
- Provided excellent customer service, resolving issues promptly and earning repeated business from satisfied clients.
- Utilized up to date technology to track interactions with clients and identify potential opportunities for future business growth.
- Maintained inventory and inventory count alongside management.
Server
Holiday Retirement Home
06.2016 - 01.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Bachelor of Science - Public Health
California State University East Bay
Hayward, CA05.2023
High School Diploma -
Salesian College Preparatory
Richmond, CA06.2017
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Scheduling appointments
- Calendar Management
- Clerical Support
- Professional Demeanor
Timeline
Receptionist
Holistic Healing Collective
03.2020 - Current
Specialty Sales Associate
Target
06.2017 - 01.2020
Server
Holiday Retirement Home
06.2016 - 01.2017
Bachelor of Science - Public Health
California State University East Bay
High School Diploma -
Salesian College Preparatory
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