Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Reina Morgado

Los Angeles,CA

Summary

Dynamic security professional with proven expertise in security vulnerability assessment and maintaining building security at Instaworks Gigs. Recognized for enhancing safety protocols and increasing team productivity through effective training and leadership. Adept at resolving conflicts and implementing security solutions to protect assets and ensure a secure environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Security

Instaworks Gigs
02.2025 - Current
  • Recorded daily security occurrences in site assignment log.
  • Improved overall safety within the premises by promptly reporting any observed security breaches or potential threats to management and security personnel.
  • Increased security awareness among staff with comprehensive training sessions.
  • Enhanced security by monitoring and controlling access to facilities.
  • Followed established security protocols when handling sensitive or confidential packages.
  • Followed strict security protocols and checked IDs before releasing children.
  • Handled security issues and emergency situations.
  • Investigated security related accidents.
  • Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.

Lobby Security

Allied Universal Security Services
01.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.

Team Leader

Lowes Home Improvment
02.2023 - 11.2024
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity

Shift Leader

Wingstop Restaurant
04.2021 - 04.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Conducted regular team meetings to discuss targets and strategies, keeping everyone aligned with goals.

Education

N/a -

Miguel Contreras LC.
Los Angeles, CA

Skills

  • Security vulnerability assessment
  • Maintaining Building Security
  • Security solutions
  • General security
  • Security services
  • Leadership
  • Communication skills
  • Professional communication
  • Note Taking
  • Security Procedures
  • Security measures

Certification

  • Guard Card

Languages

Spanish
Professional Working
English
Full Professional

Timeline

Security

Instaworks Gigs
02.2025 - Current

Lobby Security

Allied Universal Security Services
01.2025 - Current

Team Leader

Lowes Home Improvment
02.2023 - 11.2024

Shift Leader

Wingstop Restaurant
04.2021 - 04.2024

N/a -

Miguel Contreras LC.

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Reina Morgado