REINA RENEE IRIZARRY
Brooklyn
Summary
Compassionate and dependable professional with over 5 years of childcare and babysitting experience. Skilled at creating safe, nurturing, and engaging environments for children while supporting their emotional and developmental needs. Strong background in customer service, healthcare, and security, with proven adaptability and excellent communication skills.
Overview
7
7
years of professional experience
Work History
Pcp, Front Desk
Health Plus Management Services
03.2025 - 06.2025
- Checking patients in for doctors
- Searching for patient charts/ patient information on online portal
- Calling and answering phone calls for patients , and attorneys.
- Sending out emails to insurances, attorneys, private practices, etc.
- opening up and closing on certain days (bring up and bring down gates to office, turn on/turn off all lights, leave sign in sheets and daily stats for next morning on front desk, mark down calendar, send out billing info, take payments (card,cash), clearing routing slips, setting up outside appointments
- Translation for doctors and patients (Spanish)
Babysitter
Self-employed
02.2018 - 09.2023
- Provided consistent childcare for multiple families, caring for children from infants to pre-teen
- Supervised children's activities, ensuring safety and engagement during playtime.
- Developed age-appropriate lesson plans to enhance learning and creativity.
- Communicated effectively with parents regarding children's progress and daily activities.
- Managed daily schedules, including meals, naps, and educational activities.
- Maintained long-term trust with parents by demonstrating reliability, patience, and strong communication.
Cashier/Customer Service
Brooklyn Chrysler Jeep Dodge Ram
05.2023 - 08.2023
- Used a handheld radio to call over cars for customers.
- Handled customer inquiries over the phone/in person, answered questions, and resolved problems in a timely manner.
- Handled any transactions for car parts (debit/credit, tap and pay, cash).
- Handled business uber account to retreive customers from their location to the building.
- Logged in monthly sales into computer system and then printed them out for financial manager
- In charge of counting up registers and taking money up to the vault every afternoon.
Dental Office Receptionist / Dental Assistant
KB Family Dental
09.2022 - 04.2023
- Greeted persons entering establishment to determine nature and purpose of visit.
- Sterilized/disinfected instruments, treatment rooms and set up instrument trays to assist dentist.
- Recorded accurate, thorough personal patient information/insurance information in patient records both manually and electronically.
- Liaised between patients and dentist to explain and support treatment plan.
- Translation for Spanish patients.
- Offered gentle support and delivered compassionate care during dental procedures (especially for the elderly and children.)
- Ordered and monitored dental supplies and equipment inventory.
- Scheduled appointments, prepared bills and received payment for dental services, completed insurance forms and maintained records, manually and electronically.
- Referred patients for extended services related to orthodontics and oral surgery.
- Contacted insurance companies to verify patient eligibility and coverage.
- Transmitted information or documents to doctor offices, pharmacies and patients via fax machine, email and telephone.
Retail Sales Associate / Cashier
Victoria's Secret
01.2020 - 03.2020
- Greeted customers and engaged in conversation to assess needs.
- Arranged and displayed merchandise to promote sales.
- Maintained knowledge of current sales, promotions, policies regarding payment, exchanges, and security practices.
- Computed sales prices, total purchases, and received and processed cash/credit sales with accuracy.
- Helped customers try on and fit merchandise.
- Placed special orders, submitted online, orders, or contacted other stores to find desired items.
- Counted cash in register at start and end of each shift, accounting for errors and solving discrepancies.
- Bagged and packaged purchases and wrapped gifts.
Retail Sales Associate / Cashier
Century
12.2019 - 03.2020
- Greeted customers and offered assistance to help find specific products.
- Counted cash in register at start and end of each shift, accounting for errors and solving discrepancies.
- Enforced company return policy when processing refunds and returns, inspecting merchandise for wear or damage.
- Processed cash/credit sales with accuracy, minimizing cash shortages and overages.
Security Guard / Fire Guard
Unity Security Protection Services
02.2019 - 11.2019
- Patrolled premises regularly to maintain order and establish security presence.
- Checked Id's into computer system depending on which site I was located.
- Directed employees, staff and visitors to appropriate areas.
- Participated in testing of facility's fire and emergency response plans.
- Checked surveillance cameras to maintain visibility and observe unusual activity.
- Trained security personnel on protective procedures, first aid, fire safety and other duties.
Retail Sales Associate / Cashier
H&M
04.2018 - 12.2018
- Greeted customers and offered assistance to help find specific products.
- Handled credit/debit card, store card, and cash transactions.
- Completed returns and exchanges in accordance to store policy.
- Recommended product promotions to customers to help achieve sales goals.
- Enforced company return policy when processing refunds and returns, inspecting merchandise for wear or damage.
- Maintained sales floor by organizing products, updating promotion signage and executing markdowns.
Education
High School Diploma -
08.2017
Skills
- Able to stand for long periods of time
- Cash register operations
- Loss prevention
- ETC
- Efficiency
- Professionalism
- Proficient in Microsoft Excel
- Microsoft office
- Child Safety & Supervision (5 years)
- Microsoft word
- Adobe
- Patience and empathy
Languages
English
Spanish
Personal Information
Timeline
Pcp, Front Desk
Health Plus Management Services
03.2025 - 06.2025
Cashier/Customer Service
Brooklyn Chrysler Jeep Dodge Ram
05.2023 - 08.2023
Dental Office Receptionist / Dental Assistant
KB Family Dental
09.2022 - 04.2023
Retail Sales Associate / Cashier
Victoria's Secret
01.2020 - 03.2020
Retail Sales Associate / Cashier
Century
12.2019 - 03.2020
Security Guard / Fire Guard
Unity Security Protection Services
02.2019 - 11.2019
Retail Sales Associate / Cashier
H&M
04.2018 - 12.2018
Babysitter
Self-employed
02.2018 - 09.2023
High School Diploma -
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