Summary
Overview
Work History
Education
Skills
Languages
Websites
References
Timeline
Generic

Reina Santiago

United States

Summary

Detail-focused Accounting Clerk with notable experience in managing accounts payable and receivable, processing invoices, and conducting financial reports. Strong analytical skills coupled with competency in performing reconciliations and maintaining accurate records. Proven ability to implement efficient accounting practices that result in improved operational efficiency.

Overview

2
2
years of professional experience

Work History

Financial Operations Coordinator

MedscapeLIVE
01.2025 - 04.2025
  • Managed financial processes by organizing and uploading receipts, tracking and entering employee expenses, processing vendor invoices, and ensuring proper approval and coding of expenses.
  • Reconciled bank accounts through daily postings, accruals, credit cards, receipts, and bank statements for accurate financial information.
  • Entered event budgets into budget management systems and trackers, ensuring budgets are up to date by entering invoices and expenses regularly.
  • Assisted with month-end processes by creating variance analysis reports, frequently updating actuals, and collaborating with Event Managers to obtain missing information, as well as collecting and analyzing finance data on a daily basis.
  • Implemented and maintained process improvements to enhance efficiency.
  • Developed strong attention to detail and organizational skills through data management and input.

Full Cycle Accounting Clerk

Wanderly
02.2024 - 11.2024
  • Reconciled nurses' paid and guaranteed hours in systems such as ADP and AHSA, and coordinating with facilities, recruiters, and nurses to verify overtime hours, timesheets, and resolve any discrepancies.
  • Managed daily billing operations, ensuring all billing tasks were completed according to the weekly schedule.
  • Collaborated closely with clients and facilities to maintain customer satisfaction while adhering to established standards, procedures, and regulatory requirements.
  • Updated and maintained spreadsheets weekly, entered and submitted nurse timesheets into client systems and QuickBooks Online, and provided additional support to the finance team as needed.
  • Participated in weekly meetings to address and resolve conflicts between vendors and nurses, providing feedback to improve company procedures.

Finance Coordinator

Steeped Coffee
07.2023 - 12.2023
  • Managed full-cycle accounts payable and receivable processing, including entering invoices, preparing cash reconciliations and investigating outstanding items, processing payments, and classifying vendor details in systems such as Odoo, whilst ensuring accuracy and timeliness in financial records.
  • Reconciled various general ledger accounts and bank statements to ensure accurate financial information and managed setup and maintenance of vendor accounts.
  • Performed month-end close activities, including bank reconciliations, GL account reconciliations, as well as preparing and recording journal entries for various vendors.
  • Oversaw customer and vendor inquiries and transactions, such as issuing customer invoices daily, accurately posting payments, and managing collections by sending weekly payment reminders via email and phone in a timely manner.
  • Processed various fees for platforms such as Amazon, Shopify, PayPal, and Stripe. As well as reviewing and preparing reconciliations on a monthly basis for assigned balance sheet accounts.
  • Developed improvement processes, generating SOPs to ensure efficiency, quality output, and compliance with finance regulations.

Revenue Analyst

Nomad Health
11.2022 - 05.2023
  • Collaborated with team members to ensure the timely and accurate billing of clinician hours, reviewing timekeeping details, generating invoices, and submitting them to clients.
  • Managed daily tasks including uploading billing data, entering time into client systems such as Workday and AHSA, and reviewing client time reports for accuracy.
  • Oversaw the client invoice approval process, analyzed revenue performance metrics and trends, and maintained direct communication with clients regarding billing inquiries, as well as sharing insight to support customer success strategies with different departments.
  • Monitored accounts receivable balances and assisted with resolving invoice rejections and disputes.
  • Acted as a liaison between the RCM team and other departments to ensure accurate and efficient billing processes.

Education

B.S.B.A -

University of Central Florida
05.2022

Skills

  • Financial reconciliation
  • Proficient in Microsoft Excel
  • Attention to detail
  • Time management
  • Process improvement
  • Problem resolution
  • Adaptability to change
  • Customer success
  • Organizational skills
  • Vendor management
  • Financial analysis
  • Budgeting and cost control
  • Forecasting
  • MRP and ERP systems
  • Accounts payable processing
  • Expense tracking
  • Client communication

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Financial Operations Coordinator

MedscapeLIVE
01.2025 - 04.2025

Full Cycle Accounting Clerk

Wanderly
02.2024 - 11.2024

Finance Coordinator

Steeped Coffee
07.2023 - 12.2023

Revenue Analyst

Nomad Health
11.2022 - 05.2023

B.S.B.A -

University of Central Florida

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