Reina Vibanco
Oroville,CA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Mainbank/Cashier
Gold Country Casino Resort
Oroville, CA
06.2022 - Current
- Verified customer identification and account information to ensure accuracy of transactions.
- Maintained accurate records of all transactions processed during shift for audit purposes.
- Provided exceptional customer service by actively listening to customer needs and responding promptly with appropriate solutions.
- Monitored teller line queues to ensure efficient service delivery for customers.
- Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
- Identified and reported suspicious behavior to security personnel as appropriate.
- Balanced cash drawer at the end of each shift.
Cashier/Cook
Pizza Hut
Oroville, CA
04.2022 - 06.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Conducted price checks for special orders or discounts as requested by customers.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Receptionist
Super 8 Hotel
Oroville, CA
05.2019 - 08.2021
- Greeted visitors and provided them with assistance.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Monitored security cameras in the lobby area to ensure safety of employees and guests.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Scheduled and confirmed appointments.
Education
High School Diploma -
Redmond High School
Redmond, OR07-2014
Skills
- Customer Flow Monitoring
- Customer Service Excellence
- Cash Management
- Goal Setting
- Ticket Verification And Collection
- Point Of Sale Systems
- Opening And Closing Procedures
- Menu Memorization
- Upselling Skills
- Till Balancing
- Time Management
- Bilingual
Languages
Spanish
Professional
Timeline
Mainbank/Cashier
Gold Country Casino Resort
06.2022 - Current
Cashier/Cook
Pizza Hut
04.2022 - 06.2022
Receptionist
Super 8 Hotel
05.2019 - 08.2021
High School Diploma -
Redmond High School
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