Summary
Overview
Work History
Education
Skills
Timeline
Reina Abigail Urrutia Ramirez

Reina Abigail Urrutia Ramirez

Dallas,TX

Summary

Experienced professional passionate about driving organizational success in office or clerical roles. Dedicated to providing efficient administrative support and fostering positive work environments. Proven ability to multitask, solve problems, and pay attention to detail. Eager to apply expertise in a dynamic team setting for mutual growth and success.

Overview

4
4
years of professional experience

Work History

Quality Control Inspector

Luxor Staffing
01.2024 - 09.2024
  • Performed visual and dimensional inspections on finished products to verify conformance to customer requirements
  • Identified non-conforming products or materials and initiated corrective actions to prevent further production issues
  • Maintained accurate records of inspection results, test data, and other relevant documentation for traceability purposes
  • Implemented and maintained a comprehensive quality control system to monitor product quality throughout the manufacturing process

Customer Service Representative

Family Financial Group Inc.
09.2023 - 01.2024
  • Greet clients and visitors in a friendly and professional manner and announce their arrival to the agent that is assisting them
  • Maintain lobby in a neat and organized way to ensure that clients are comfortable and feel welcomed
  • Filing documents in system
  • Make payments for clients
  • Receiving 50+ calls per day and redirect them to the appropriate department
  • Checking and responding emails

Lash Technician, Self Employed

Home base
10.2021 - 08.2023
  • Consulted with clients to determine their lash needs
  • Applied lash extensions using proper techniques and sanitation practices
  • Educated clients on aftercare and maintenance
  • As a skilled lash technician, I excel in consulting with clients to understand their lash needs and providing excellent customer service. With my expertise in applying lash extensions using proper techniques and sanitation practices, I ensure that clients receive safe and high-quality services. Additionally, I am dedicated to educating clients on aftercare and maintenance to help them maintain their desired look for a longer period.

Vehicle Concierge Services

Gold Crown Valet Parking
09.2022 - 03.2023
  • Greeted customers and provided exceptional service
  • Parked and retrieved vehicles in a timely manner
  • Maintained accurate records of vehicle locations
  • As a skilled Vehicle concierge, I have consistently demonstrated my ability to provide exceptional customer service by greeting customers with professionalism and attentiveness, while efficiently parking and retrieving their vehicles in a timely manner. Through my experience, I have also developed a meticulous approach to maintaining accurate records of vehicle locations, ensuring a smooth and seamless experience for both customers and the company.

Education

High school diploma - undefined

W W Samuell High School, Dallas, TX
05.2019

Skills

  • Clerical experience
  • Customer service
  • Fast learner
  • Adaptability
  • Time management
  • Results-driven management
  • Data entry and analysis
  • Organization development
  • Phone etiquette
  • Bilingual (English and Spanish)
  • Excelent attention to detail

Timeline

Quality Control Inspector - Luxor Staffing
01.2024 - 09.2024
Customer Service Representative - Family Financial Group Inc.
09.2023 - 01.2024
Vehicle Concierge Services - Gold Crown Valet Parking
09.2022 - 03.2023
Lash Technician, Self Employed - Home base
10.2021 - 08.2023
W W Samuell High School - High school diploma,

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