Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Reinaldo Rivera

Kissimmee,FL

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Large focus on adaptability and task accomplishment

Overview

5
5
years of professional experience

Work History

Supply Administration Clerk

Marine Corps University
06.2018 - 01.2021
  • Provided exemplary training in office procedures and policies to new employees.
  • Applied well-developed communication, interpersonal and collaboration skills to build effective working relationships with vendors and partners.
  • Entered order details into system and inputted updates accordingly using GCSS and PR Builder.
  • Added new vendors and products into system and keyed in special shipping codes when needed.
  • Assessed integrity of receiving, storage and shipping by monitoring inventory transactions.

Grocery Clerk

Publix
02.2022 - 08.2022
  • Cleaned shelves and restocked with new inventory when products stock ran low.
  • Received and unloaded new products upon delivery, checking for damage and order accuracy.
  • Maintained and organized store displays to enhance product visibility and expedite product location activities.
  • Managed cash register operations using POS system and processed sales and returns.
  • Reviewed tags on product shelves and made requested pricing changes.
  • Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
  • Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
  • Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
  • Answered questions and inquiries per shift regarding products, prices and availability.
  • Notified management of customer or employee accidents.

Front Store Associate

Walgreens
09.2022 - 12.2022
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Recommended complementary purchases to customers, increasing revenue.

Lead Account Manager

Opus Business Consulting
02.2023 - 04.2023
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Set and achieved company defined sales goals.
  • Quoted prices, credit terms and other bid specifications.

Education

High School Diploma -

Gateway High School
Kissimmee, FL
05.2016

Skills

  • Skid Breakdown
  • Unloading Deliveries
  • Display Setup
  • Order Filling
  • Customer Service
  • Product Recommendations
  • Inventory Counts
  • Excellent Communication
  • Teamwork and Collaboration
  • Willingness to Learn
  • Flexible Schedule
  • Customer Relations
  • Policies and Procedures
  • Inventory Stocking
  • Problem-Solving
  • Detail-Oriented
  • Cooperative Attitude
  • Employee Training
  • Upselling
  • Trade Agreements Familiarity
  • Product Demonstration
  • Information Inputting
  • Sales
  • Excellent Communication Skills
  • Time Management
  • Database Management
  • Internal Auditing
  • Customer Satisfaction

Timeline

Lead Account Manager

Opus Business Consulting
02.2023 - 04.2023

Front Store Associate

Walgreens
09.2022 - 12.2022

Grocery Clerk

Publix
02.2022 - 08.2022

Supply Administration Clerk

Marine Corps University
06.2018 - 01.2021

High School Diploma -

Gateway High School

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Reinaldo Rivera