REINALDO SANCHEZ
Fort Lauderdale,FL
Summary
Dynamic catering professional with extensive experience at MAITE GOURMET, excelling in event setup and inventory management. Proven ability to deliver exceptional customer service while adhering to food safety standards. Skilled in cash handling and POS operation, consistently ensuring guest satisfaction and efficient service during high-pressure events.
Overview
6
6
years of professional experience
Work History
Catering Server
MAITE GOURMET
Fort Lauderdale, FL
01.2023 - Current
- Assisted other servers in carrying trays of food from kitchen to dining area.
- Prepared and served food items to guests in a timely manner.
- Maintained cleanliness of the buffet area, including setting up and breaking down the buffet table.
- Organized catering orders according to client specifications while adhering to health department regulations regarding food safety standards.
- Operated cash registers accurately and efficiently when needed.
- Stored unused equipment properly between events.
- Followed proper sanitation procedures when handling food items.
- Cleaned up after events, including washing dishes and utensils used during meal service.
- Restocked supplies such as beverages, condiments, plates or glasses when necessary.
- Set up tables with appropriate linens and silverware prior to each event.
- Provided excellent customer service throughout the duration of an event.
- Managed and restocked drink stations.
- Loaded supplies and food into delivery vans and unloaded at events.
- Set up and tore down all catering services in banquet halls and at customer locations.
- Managed inventory of catering supplies, placing orders as necessary to meet event needs.
- Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
- Served food and beverages to customers.
- Addressed food complaints with kitchen staff and promptly served replacement menu items.
- Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
- Used clear communication to relay food and drink orders to kitchen staff.
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Removed and replaced dirty dishes and utensils to maintain table settings.
Bartender
EL RINCONCITO COLOMBIANO
HOLLYWOOD, FL
06.2021 - 12.2023
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Attended regular training sessions to stay updated on new products or trends.
- Resolved customer complaints in a professional manner.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Poured wine, beer, and cocktails for patrons.
- Collected and organized daily till totals and tips.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Monitored bar inventory and promptly restocked low items before depletion.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
Server
RADISON HOTEL AND CASINO
Montevideo, URUGUAY
01.2019 - 06.2021
- Stayed informed about daily specials, new menu items, promotions.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
- Followed health safety guidelines when preparing and serving food products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Filled condiments and napkin containers during slack periods.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Education
High School Diploma -
ESBU BARTLOME MASO HIGH SCHOOL
CUAB06-2005
Skills
- Food safety
- Event setup
- Inventory management
- Customer service
- Cash handling
- POS system operation
Affiliations
- SPORTS
- PERSONAL TRAINING
- MUSIC
Timeline
Catering Server
MAITE GOURMET
01.2023 - Current
Bartender
EL RINCONCITO COLOMBIANO
06.2021 - 12.2023
Server
RADISON HOTEL AND CASINO
01.2019 - 06.2021
High School Diploma -
ESBU BARTLOME MASO HIGH SCHOOL
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