Reinaldo Santiago
New York,NY
Summary
Dedicated and hardworking professional with extensive experience in delivery operations, commercial cleaning, maintenance, and technical installations. Proven ability to ensure timely and accurate task completion while maintaining exceptional customer service standards. Skilled in navigating fast-paced environments, solving problems proactively, and working effectively both independently and as part of a team. Recognized for reliability, attention to detail, and a strong commitment to safety and quality in every role.
Overview
25
25
years of professional experience
Work History
Amazon Foot Courier
Amazon
08.2025 - Current
- Delivered Amazon packages on foot within assigned delivery zones, ensuring timely and accurate order fulfillment.
- Followed optimized walking routes using Amazon delivery apps to maximize efficiency and productivity.
- Maintained strong knowledge of local streets, buildings, and delivery access points to ensure smooth deliveries.
- Provided excellent customer service by placing packages safely and securely according to Amazon’s delivery standards.
- Verified package information, scanned barcodes, and updated delivery statuses in real time using handheld devices.
- Handled packages of various sizes while adhering to safety guidelines and proper lifting techniques.
- Maintained consistent delivery accuracy while working in high-volume, fast-paced environments.
- Demonstrated reliability and punctuality by meeting daily delivery quotas andschedule expectations.
- Communicated any delivery issues, delays, or hazards to dispatch and support teams.
- Secured packages and safeguarded customer property by following Amazon policies and best practices.
- Adapted to all weather conditions while maintaining speed, efficiency, and professionalism.
- Collaborated with Amazon logistics staff to organize packages, prep delivery bags, and streamline workloads.
Janitor
Signature Cleaning
03.2022 - 04.2024
- Executed plastering, painting, and floor tile installations with precision.
- Applied brushing, rolling, and spraying painting techniques.
- Removed snow, ice, and debris ensuring safe entryways.
- Trained new staff on equipment safety and chemical handling.
- Managed inventory and monitored monthly supply expenses.
- Performed repairs, trash removal, hardwood care, and window cleaning.
Maintenance Worker / Cleaner
Penthouse Club
02.2016 - 11.2019
- Prepared surfaces through scraping, sanding, and priming.
- Cleaned, stripped, and waxed wood flooring.
- Performed pest control applications and facility fumigation.
- Resolved hazards, alarms, and structural issues within 72 hours.
- Maintained building cleanliness through vacuuming, mopping, and dusting.
Glass Installer / Technician
Roma Aluminum Company Inc.
06.2005 - 12.2016
- Inspected, diagnosed, and repaired glass defects.
- Prepared, cut, framed, and welded glass materials.
- Conducted onsite evaluations for residential and commercial installations.
- Installed and removed windows and doors ensuring accuracy.
- Controlled inventory and documented materials and daily tasks.
Landscaper
Tito Landscaping
07.2000 - 08.2005
- Provided weekly landscaping services for residential clients.
- Operated commercial equipment including trimmers, mowers & blowers.
- Performed planting, watering, weeding & grounds upkeep.
Education
High School Diploma -
Taft High School
Bronx, NY01.2000
Skills
Exceptional time-management and organizational abilities, consistently ensuring accurate, efficient, and timely completion of all assigned tasks Strong customer service orientation, with a proven ability to communicate clearly, resolve issues quickly, and maintain a professional demeanor in fast-paced environments Comprehensive knowledge of cleaning, maintenance, and facility care procedures, applying proper techniques to uphold safety, sanitation, and quality standards Reliable and safety-focused operational skills, including package handling, equipment operation, and adherence to company protocols and best practices Skilled in problem-solving and independent decision-making, effectively addressing challenges while maintaining productivity and attention to detail Adaptable and dependable team contributor, able to collaborate efficiently with staff, follow instructions, and support smooth workflow operations across diverse settings Technically proficient in using handheld devices and mobile applications for tracking, scanning, and updating task or delivery information
Languages
Spanish
Native or Bilingual
Timeline
Amazon Foot Courier
Amazon
08.2025 - Current
Janitor
Signature Cleaning
03.2022 - 04.2024
Maintenance Worker / Cleaner
Penthouse Club
02.2016 - 11.2019
Glass Installer / Technician
Roma Aluminum Company Inc.
06.2005 - 12.2016
Landscaper
Tito Landscaping
07.2000 - 08.2005
High School Diploma -
Taft High School