Reinita Lee
Hannibal,MO
Summary
Dynamic Production Operator with experience at General Mills, skilled in machine operation and quality control. Proven ability to troubleshoot equipment and enhance team collaboration, leading to increased productivity. Recognized for meticulous documentation and effective communication, ensuring seamless production processes and high-quality output.
Overview
6
6
years of professional experience
Work History
Production Operator
General Mills
Hannibal, MO
09.2023 - 04.2025
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Troubleshot equipment problems to repair or report diagnostics.
- Prepared machine for production processes by equipping with required tools and parts.
- Hand-assembled needed parts with bolts and screws.
- Collaborated with team members to increase efficiency and productivity on the production line.
- Produced quality products by palletizing, packaging and assembling finished items.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Used daily system logs to document production information, discussing issues with management.
- Set up and operated production machinery according to specific standards and protocols of company.
Production Operator
Amazon
Saint Peters, MO
06.2023 - 08.2023
- Sorted product components on work tables to maintain maximum organization and productivity.
- Communicated effectively with supervisors regarding work progress, challenges, and any potential safety concerns.
- Collaborated with team members to increase efficiency and productivity on the production line.
- Produced quality products by palletizing, packaging and assembling finished items.
- Used daily system logs to document production information, discussing issues with management.
Grill Cook
Old Warson Country Club
St Louis, MO
12.2021 - 05.2023
- Stored food in designated containers and storage areas to prevent spoilage.
- Checked quality of food products to meet high standards.
- Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
- Cooked hamburgers, hot dogs, chicken breasts, steaks, fish fillets and other meats according to recipes or customer specifications.
- Received and stored food and supplies.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
- Complied with all safety standards while on the job.
Customer Service Manager
Demolition Ball Adrenaline zone
ST.Charles, MO
04.2019 - 06.2021
- Ensured prompt resolution of customers' inquiries via phone, email or chat support channels.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Education
High School Diploma -
Francis Howell North
St. Charles05-2021
Skills
- Machine operation
- Equipment maintenance
- Quality control
- Production documentation
- Troubleshooting equipment
- Palletizing products
- Team collaboration
- Effective communication
- Attention to detail
References
References available upon request.
Timeline
Production Operator
General Mills
09.2023 - 04.2025
Production Operator
Amazon
06.2023 - 08.2023
Grill Cook
Old Warson Country Club
12.2021 - 05.2023
Customer Service Manager
Demolition Ball Adrenaline zone
04.2019 - 06.2021
High School Diploma -
Francis Howell North