Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Reisa Rimirch-Kim

Anchorage,AK

Summary

Passionate and hardworking with commitment to supporting clients in all aspects of cases. Excellent communication and relationship building skills with diverse audiences. Friendly and engaging with strong team collaboration abilities. First-rate interpersonal and decision-making talents. Adapts quickly and remains calm under pressure in stressful circumstances. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cardiac Device Clinic Coordinator

Alaska Heart & Vascular Institute
Anchorage, AK
02.2024 - Current
  • Assisted in the coordination of patient care services, including scheduling appointments and managing medical records.
  • Provided administrative support to clinic staff, such as filing paperwork, maintaining databases, and preparing reports.
  • Responded to inquiries from patients and healthcare providers regarding clinic services and policies.
  • Performed data entry of patient information into the electronic medical records system.
  • Verified the accuracy of patient billing information prior to submitting claims for payment.
  • Assisted in the development of new procedures and protocols related to clinic operations.
  • Coordinated with physicians and other healthcare professionals to ensure quality care delivery.
  • Provided support to patients by helping them fill out forms and answering their questions about health care services.
  • Managed daily appointment schedules for physicians and other clinical personnel.
  • Conducted audits on patient accounts to identify discrepancies or potential issues.
  • Acted as a liaison between the clinic administration and external vendors or contractors.

Certified Medical Assistant

Alaska Heart & Vascular Institute
Anchorage, AK
09.2022 - Current
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
  • Provided support to patients by helping them fill out forms and answering their questions about health care services.
  • Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
  • Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Educated patients about medications, procedures and physician's instructions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Organized charts, documents and supplies to maintain team productivity.

Cardiac Device Administrative Assistant

Alaska Heart & Vascular Institute
Anchorage, AK
01.2022 - 02.2024
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Educated patients on cardiac conditions and treatments in easy-to-understand terminology.
  • Maintained confidential records on patient treatments and diagnosis to alleviate possible data breaches.
  • Collaborated effectively with interdisciplinary teams to deliver quality patient care.
  • Responded to patient and representative inquiries via email and telephone, providing updated and accurate information.
  • Answered phones to direct callers, schedule appointments and provide general office information.
  • Obtained scanned records and uploaded to database.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.

Patient Services Coordinator

Alaska Heart & Vascular Institute
Anchorage, AK
09.2021 - 01.2022
  • Oversaw patient registrations by collecting information, verifying benefits and submitting paperwork.
  • Organized and maintained patient charts with proper classification and filing systems.
  • Troubleshot and resolved department issues to maintain patient satisfaction and keep optimal patient flows.
  • Balanced and reconciled cash drawer daily to maintain department's financial accuracy.
  • Coordinated insurance authorizations, collected co-payments and resolved discrepancies.
  • Answered patient questions and fielded complaints to resolve issues.
  • Coordinated with patients and healthcare professionals to meet patient needs.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Supervised team of representatives by monitoring patient satisfaction, assessing performance and resolving complaints.

Child & Youth Programs Assistant

Malmstrom Air Force Base Youth Programs
Great Falls, MT
06.2017 - 11.2020
  • Developed and implemented age-appropriate lesson plans for youth ranging from 5 years old to 12 years old according to Air Force Instruction (AFI) passed down every fiscal year from the Department of Defense (DoD).
  • Assisted children in development of social, communication and problem-solving skills.
  • Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
  • Worked with community resources to engage youth in pro-social activities that help them learn about themselves and the world around them.
  • Worked alongside schools affiliated with the Air Force Base to ensure that youth are meeting their academic goals set by themselves, their parents, and the schools.
  • Discussed developments, behavior and concerns with parents or guardians in a manner that will facilitate a healthy staff-parent-youth relationship.
  • Maintained health records for youth enrolled in the program as well as medications and/or health plans. Ensured that other staff members were aware of the location of the sensitive information/supplies and how to properly handle such information/supplies in compliance with HIPAA Guidelines.
  • Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.

Education

Bachelor of Science - Public Health

Southern New Hampshire University
Hooksett, NH
06-2025

Certified Medical Assistant -

Charter College
Anchorage, AK
10-2022

Skills

  • First aid, CPR, and AED
  • Medical terminology
  • HIPAA compliance
  • Microsoft Office proficiency
  • Hospitality services
  • Administrative support
  • Schedule management
  • Supervision skills
  • Organizational skills
  • Multitasking abilities
  • Critical thinking
  • Electronic medical records management
  • Patient care coordination
  • Healthcare administration
  • Patient education

Certification

  • Certified Clinic Medical Assistant (NHA)
  • Certified Rhythm Analysis Technician (in progress)

Timeline

Cardiac Device Clinic Coordinator

Alaska Heart & Vascular Institute
02.2024 - Current

Certified Medical Assistant

Alaska Heart & Vascular Institute
09.2022 - Current

Cardiac Device Administrative Assistant

Alaska Heart & Vascular Institute
01.2022 - 02.2024

Patient Services Coordinator

Alaska Heart & Vascular Institute
09.2021 - 01.2022

Child & Youth Programs Assistant

Malmstrom Air Force Base Youth Programs
06.2017 - 11.2020

Bachelor of Science - Public Health

Southern New Hampshire University

Certified Medical Assistant -

Charter College

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