Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
years of professional experience
Work History
Frontier Airlines
Houston , TX
Customer Service Agent
05.2023 - 06.2023
Job overview
Assisted customers with inquiries regarding products and services through phone, email, and chat.
Resolved customer complaints in a timely manner.
Worked closely with airline personnel in coordinating ground transportation services for arriving and departing passengers.
Assisted passengers in completing check-in procedures for flights.
Syed Sadiq Clinic
Houston, TX
Medical Assistant
04.2022 - 05.2022
Job overview
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Organized patient charts before each day's clinic sessions began.
Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Scheduled appointments for patients via phone and in person.
Measured vital signs and took medical histories to prepare patients for examination.
OTG Management Inc.
Houston, TX
Cashier
03.2021 - 02.2022
Job overview
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assisted customers with price checks, lifting heavy items, and addressing other inquiries.
Issued receipts, refunds, credits, or changes due to customers.
Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures.
Trained new team members in cash register operation, stock procedures, and customer services.