Rejoice Nweke

• Coordinated dispatch operations for timely delivery of freight across various routes.
• Monitored vehicle locations using GPS tracking systems for efficient route management.
• Communicated with drivers to relay instructions and address on-road issues promptly.
• Managed scheduling of shipments to optimize load capacity and reduce delays.
• Assisted in maintaining compliance with safety regulations and company policies.
• Collaborated with the logistics team to resolve transportation challenges effectively.
• Documented and updated dispatch records to ensure accurate tracking of shipments.
• Trained new dispatchers on procedures, software, and best practices in logistics management.
• Managed a large volume of phone calls while ensuring accuracy in data entry.
• Assigned drivers to appropriate routes based on customer needs.
• Resolved customer complaints related to service issues or delays.
• Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
• Tracked vehicles using GPS technology and provided real-time status updates as needed.
• Updated records of driver locations, delays, and cancellations.
• Scheduled loads according to priority and available equipment.

I worked as a sales representative in a spare part shop.
My job description was to attend to both physical and online costumers…
Physically when I make any sales, I am to write it down in our sales record for the day. (Which will be counted and recorded at the end of the day)
For our online costumers who were in other states… not within the same state as our walk in store, I will take their phone calls, write down all the items they want usually from 10 pieces of goods to more than 100 pieces.

Furthermore, after I have taken down their orders in writing… I am then expected to supply those items. After supply, I will package them in a carton or a sack bag depending on the nature of the goods. On an envelope,