Rejon Timm
Alexandria,Virginia
Summary
Capable IT Technician experienced in helping users correct problems with computer systems, mobile devices and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Install Sales Specialist
O'Reilly Automotive, Inc.
Woodbridge, VA
02.2021 - Current
- Developed and implemented sales strategies to increase customer base.
- Conducted market research to identify target markets and develop pricing strategies.
- Provided technical support to customers regarding product features and usage.
- Tracked competitor activities, products, services, and prices.
- Cultivated referral networks to identify new business opportunities.
- Analyzed customer feedback to improve product offerings and services.
- Assisted in the development of promotional materials for new products or services.
- Built strong relationships with key accounts through regular visits and follow-ups.
Federal Contact Manager
3-Vets, INC.
Tampa, FL
08.2018 - Current
- Negotiated and drafted contracts, reviewed legal documents, and ensured compliance with organizational standards.
- Developed contract templates and processes to streamline contracting procedures.
- Monitored contractual performance to ensure timely completion of deliverables.
- Resolved disputes between parties by analyzing relevant information and determining appropriate solutions.
- Collaborated with internal teams to identify potential risks associated with contract terms.
Driver/ Parts Specialist
Advance Auto Parts, Inc.
Tampa, FL
04.2017 - 02.2018
- Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
- Maintained accurate records of all inventory transactions in the computer system.
- Organized and labeled parts to ensure easy identification and retrieval.
- Received customer orders and placed them into the system for processing.
Assistant Manager
Burger Culture
Tampa, FL
10.2016 - 04.2017
- Provided exceptional customer service to guests in a timely and efficient manner.
- Ensured compliance with all health, safety and sanitation regulations.
- Coordinated staff schedules and assigned tasks to ensure efficient workflow.
- Developed and implemented training programs for new employees.
Telecommunications Technician
R & R Business Systems Solutions,Inc
Temple Terrace, FL
03.2016 - 08.2016
- Installed and maintained telecommunications systems, including routers, switches, and related hardware.
- Troubleshot network issues to identify root causes of problems.
- Performed regular maintenance checks on telecom equipment to ensure proper functioning.
- Created detailed documentation of all installed and configured telecommunications systems.
- Assisted with training users in the use of various telecommunication devices and applications.
Signal Support Systems Specialist - 25U
US Army
10.2013 - 08.2015
- Ensured that all signal support systems were properly configured in accordance with applicable standards.
- Programmed digital interfaces between various types of communications devices.
- Configured automated control mechanisms used in telecommunications networks.
- Analyzed system logs and identified potential issues before they became a problem.
- Interpreted engineering drawings, diagrams, schematics, wiring diagrams., to install and repair communications equipment.
Customer Sales Associate Electrical
Lowe's
Tampa, FL
02.2013 - 10.2013
- Assisted customers with product selection, ensuring the correct size and color was selected.
- Processed payments for customer purchases using cash, credit cards, and other payment methods.
- Provided information on product features and benefits to help customers make informed decisions.
- Addressed customer inquiries regarding products, services, and promotions in a timely manner.
Education
High School Diploma -
Thomas Jefferson Senior High School
Tampa, FL06-2010
Skills
- Client Relations
- Inquiry Handling
- Team Collaboration
- Application Installations
- Troubleshooting and Diagnostics
- Network Security
- Inventory Control Systems
- Technical Support
Certification
- United States Army Signal Corps Training, Fort Gordon, GA - June 2014
Accomplishments
Intern - 3VETS, INC. - 06/2010 - 11/2012
- Managed inventory levels to meet customer demands while minimizing excess stock.
- Established and maintained relationships with various vendors to ensure competitive pricing and timely delivery.
- Analyzed market trends and customer preferences to adjust product offerings accordingly.
- Implemented efficient supply chain processes to streamline operations and reduce costs.
- Resolved customer inquiries and issues promptly to maintain high levels of customer satisfaction
References
References available upon request.
Timeline
Install Sales Specialist
O'Reilly Automotive, Inc.
02.2021 - Current
Federal Contact Manager
3-Vets, INC.
08.2018 - Current
Driver/ Parts Specialist
Advance Auto Parts, Inc.
04.2017 - 02.2018
Assistant Manager
Burger Culture
10.2016 - 04.2017
Telecommunications Technician
R & R Business Systems Solutions,Inc
03.2016 - 08.2016
Signal Support Systems Specialist - 25U
US Army
10.2013 - 08.2015
Customer Sales Associate Electrical
Lowe's
02.2013 - 10.2013
High School Diploma -
Thomas Jefferson Senior High School
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