Rejond Hayes II
Norman
Summary
Dynamic professional with a solid track record at Octapharma Plasma Center, excelling in teamwork and customer service. Demonstrates expertise in record maintenance and safety compliance, driving operational efficiency while enhancing donor satisfaction. Known for strong communication and problem-solving skills, committed to excellence in all aspects of work.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Pure Dry Cleaning & Laundry Services, LLC.
01.2020 - Current
- Loading, transporting, and delivering items to clients or businesses in a safe, timely manner
- Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied
- Making sure each route was planned out and guided in the app to help increase customer satisfaction
Plasma Center Technician
Octapharma Plasma Center
Oklahoma City
02.2022 - 01.2023
- Conducted required safety checks to ensure compliance with all regulations.
- Assisted in the collection of plasma donations from donors.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Input medical and insurance information into database for inclusion in patient records.
- Maintained accurate records of donor collections, including volume and type of donation.
- Performed daily maintenance on centrifuge and other laboratory equipment.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked effectively in team environments to make the workplace more productive.
- Conducted testing of software and systems to ensure quality and reliability.
Education
Some College (No Degree) - Business Management
Northeastern Oklahoma
Miami, OK12-2023
General Studies -
Moore High School
Moore, OK05.2022
Skills
- Creativity
- Leadership
- Organization
- Problem solving
- Teamwork
- Route planning
- Customer service
- Order verification
- Record keeping
- Inventory management
- Delivery tracking
- Vehicle maintenance
- Time management
- Communication skills
- Team collaboration
- Attention to detail
- Data entry
- Responsible driver
- Payment collection
- Weather condition analysis
- Payment processing
- Verbal and written communication
- Safe Loading Techniques
- Cash transaction handling
- Securing materials
- Valid Driver's license
- Vehicle cleaning
- Load management
- Team building
- Commercial driving
- Inventory control
- Valid vehicle insurance and registration
- Health and safety awareness
- Defensive driver training
- Load safety
- Customer interaction
- Delivery scheduling
- Freight expertise
- Excellent communication
- Secure loads
References
REFERENCES PROVIDED UPON REQUEST
Languages
English
Professional
References
References available upon request.
Timeline
Plasma Center Technician
Octapharma Plasma Center
02.2022 - 01.2023
Delivery Driver
Pure Dry Cleaning & Laundry Services, LLC.
01.2020 - Current
Some College (No Degree) - Business Management
Northeastern Oklahoma
General Studies -
Moore High School
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