Reka Newman
Virgie,KY
Summary
Proven Pharmacy Technician with a track record of enhancing workflow efficiency at Economy Drug. Skilled in medication dispensing and HIPAA compliance, coupled with exceptional problem-solving abilities and team collaboration. Achieved significant improvements in prescription accuracy and customer satisfaction, showcasing a commitment to excellence and patient confidentiality.
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
12
12
years of professional experience
Work History
Pharmacy Technician
Economy Drug
06.2023 - 01.2025
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Shift Leader Manager
Walgreens Boots Alliance
05.2022 - 06.2024
- Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
- Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
Sales Associate
Ross Clothing Store
10.2021 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Certified Teacher Assistant
Valley Elementary School
07.2013 - 05.2022
- Promoted a positive learning environment by establishing clear classroom expectations and maintaining consistent routines.
- Collaborated with fellow teachers to develop interdisciplinary lesson plans, maximizing student engagement and understanding.
- Monitored student progress through regular assessments, adjusting instructional strategies as needed for optimal results.
- Managed classroom behavior effectively by implementing consistent consequences and reinforcing positive behaviors.
- Established strong relationships with parents through effective communication about their child''s academic progress and behavioral concerns.
- Contributed to school-wide initiatives focused on improving student achievement levels, participating in data-driven decision-making processes, and collaborating on team-based projects.
Education
High School Diploma -
Shelby Valley High School
Pikeville, KY05-2003
Skills
- Problem-solving skills
- Team collaboration
- HIPAA Compliance
- Efficiency Enhancement
- Medication dispensing
- Insurance billing
- Answering customer questions
- Patient confidentiality
- Prescription filling
Timeline
Pharmacy Technician
Economy Drug
06.2023 - 01.2025
Shift Leader Manager
Walgreens Boots Alliance
05.2022 - 06.2024
Sales Associate
Ross Clothing Store
10.2021 - 05.2022
Certified Teacher Assistant
Valley Elementary School
07.2013 - 05.2022
High School Diploma -
Shelby Valley High School
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