Rekisha Blackmon
Rogers,AR
Summary
Dynamic professional with a proven track record at Clorox, excelling in quality control and customer service. Recognized for enhancing customer satisfaction through effective problem-solving and teamwork. Skilled in maintaining compliance with industry standards while fostering a positive work environment. Adaptable and organized, with a strong commitment to continuous improvement.
Overview
23
23
years of professional experience
Work History
TPO 4
Clorox
10.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assist with training other TPOs
- Crossed trained in other departments
- Perform routine mechanical and maintenance in accordance with training, and other task upon request.
Owner
Babooski
05.2016 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions, etc.
Department Manager
Fresh Market Inc.
07.2022 - 07.2023
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
Quality Control Inspector
Keytronics
11.2021 - 07.2022
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Trained in, use, and enforce use of proper ESD handling
- Handle flexible work load
- Inspect products to customer prints and inspection instructions and other duties as requsted
Quality Control Inspector
Southcoast Baking
08.2017 - 10.2021
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Completed precise measurements using special tools.
- Sanitation
- Monitor plant operations to assure sanitary operational procedures according to good manufacturing practices
- Perform monthly environmental swabbing for bacteria, pathogens and more.
- Assist QA manager on regulatory/Independent inspector visits.
Psychiatric Technician
Vista Health
01.2010 - 02.2014
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Charted on each patient daily.
- Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
- Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
Representative
ESI
09.2008 - 01.2010
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Janitorial and other duties upon request
Medical Assistant
Loma Linda University
05.2002 - 02.2008
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Front and back office, phone triage, CPT and ICD-9 trained
- Insurance verification, Referrals
- Billing
- Other duties as needed
Education
Certificate - CNA
PRN
Springdale, AR01-2014
Associate of Arts - Nursing
San Bernardino Valley College
San Bernardino, CA01-2006
Certificate - Medical Assistant
UEI
San Bernardino, CA05-2003
High School Diploma -
San Bernardino High
San Bernardino, CA01-1999
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Organizational skills
Timeline
TPO 4
Clorox
10.2022 - Current
Department Manager
Fresh Market Inc.
07.2022 - 07.2023
Quality Control Inspector
Keytronics
11.2021 - 07.2022
Quality Control Inspector
Southcoast Baking
08.2017 - 10.2021
Owner
Babooski
05.2016 - Current
Psychiatric Technician
Vista Health
01.2010 - 02.2014
Representative
ESI
09.2008 - 01.2010
Medical Assistant
Loma Linda University
05.2002 - 02.2008
Certificate - CNA
PRN
Associate of Arts - Nursing
San Bernardino Valley College
Certificate - Medical Assistant
UEI
High School Diploma -
San Bernardino High
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