Rekita Keys
Ruther Glen,VA
Overview
16
16
years of professional experience
1
1
Certification
Work History
7th Grade English Language Arts Teacher
Caroline County Public Schools
08.2023 - Current
- Design and deliver engaging English Language Arts curriculum, ensuring alignment with educational standards and best practices in language instruction
- Assess and provide constructive feedback on student performance, tailoring individualized support plans for students with unique learning needs
- Maintain accurate records of student progress, attendance, and grades, facilitating transparent communication with parents and guardians
- Work in close partnership with colleagues and school administration to elevate the educational environment.
Temporary Executive Assistant
StoneMor Partners L.P.
07.2022 - 07.2023
- Processed payroll and managed accounts payable, ensuring accurate and timely payment of invoices and efficient maintenance of financial records
- Prepared Certificates of Ownership and maintained a log of contracts, verifying mathematical, pricing, and coding accuracy to uphold data integrity and compliance
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Organized and coordinated conferences and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
Case Investigator
Virginia Department of Health
03.2020 - 03.2022
- Managed the President’s schedule and administrative tasks, ensuring efficient workflow, precise coordination of commitments, and meticulous maintenance of files, correspondence, and financial documentation
- Facilitated administrative operations for Board of Directors meetings, including comprehensive support for board committees, enhancing organizational communication and governance processes
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Executive Assistant to the President
Rappahannock United Way
02.2018 - 01.2020
- Managed daily office operations, coordinated appointments, and communicated pertinent information to stakeholders, ensuring efficient administrative workflow
- Produced and edited a variety of documents, including correspondence, reports, and presentation materials to support organizational functions
- Facilitated the onboarding process by assisting with the acquisition and completion of new hire documentation
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Executive Administrative Assistant
Brookdale Senior Living Facility
05.2016 - 12.2017
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
Seasonal Tax Support Specialist
Intuit
11.2014 - 04.2015
- Provided comprehensive assistance to customers on tax-related inquiries, ensuring accurate interpretation and application of tax laws to resolve complex issues
- Implemented company policies and procedures to effectively troubleshoot product and software queries, enhancing customer satisfaction and support efficiency
Call Center Specialist
T-Mobile USA
11.2012 - 01.2014
- Addressed customer inquiries by providing comprehensive solutions to technical and billing issues, ensuring customer satisfaction and loyalty
- Cultivated productive working relationships and consistently utilized sound decision-making skills to resolve complex customer problems
Temporary Bankruptcy Specialist
SunTrust Mortgage
05.2012 - 10.2012
- Managed compliance with government regulations and investor requirements to safeguard the mortgage servicing portfolio
- Maintained customer responsiveness, ensuring delinquency rates aligned with industry standards
HR Manager
Keys and Associates
07.2010 - 03.2012
- Developed and managed a company website to enhance client engagement and streamline online service offerings
- Assisted clients in selecting suitable insurance plans, ensuring tailored coverage and high satisfaction levels
Loss Mitigation Specialist
CCO Mortgage
05.2009 - 06.2010
- Managed communications with delinquent loan holders to propose viable home retention solutions
- Assessed individual borrower situations to recommend tailored loss mitigation strategies
Education
Business Administration And Management
J Sargeant Reynolds Community College
Richmond, VAInsurance And Risk Management
The Financial Academy
Richmond, VA08.2014
Skills
- Interpersonal skills
- Operations management
- Executive support
- Customer-oriented
- Administrative skills
- Quality management
- Problem resolution
- Team player
- Workflow planning
- Client account management
- Research and analysis
- Staff training
- Community engagement
Certification
Life, Health and Annuities Insurance Agent
Timeline
7th Grade English Language Arts Teacher
Caroline County Public Schools
08.2023 - Current
Temporary Executive Assistant
StoneMor Partners L.P.
07.2022 - 07.2023
Case Investigator
Virginia Department of Health
03.2020 - 03.2022
Executive Assistant to the President
Rappahannock United Way
02.2018 - 01.2020
Executive Administrative Assistant
Brookdale Senior Living Facility
05.2016 - 12.2017
Seasonal Tax Support Specialist
Intuit
11.2014 - 04.2015
Call Center Specialist
T-Mobile USA
11.2012 - 01.2014
Temporary Bankruptcy Specialist
SunTrust Mortgage
05.2012 - 10.2012
HR Manager
Keys and Associates
07.2010 - 03.2012
Loss Mitigation Specialist
CCO Mortgage
05.2009 - 06.2010
Business Administration And Management
J Sargeant Reynolds Community College
Insurance And Risk Management
The Financial Academy
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