Reko Ball
Woodstock,GA
Summary
Enthusiastic professional with more than 10 years of experience processing multi-state and global payrolls. Strong track record of effective leadership & collaborative teamwork. Highly adept with key strengths in payroll administration functions, including discrepancy research, regulatory guidelines adherence, complex processing procedures and program management.
Overview
12
12
years of professional experience
Work History
Supervisor, Payroll/Accounting
Intercontinental Hotels Group
12.2023 - 06.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Facilitated year‑end performance reviews, assessing employee performance and aligning goals with departmental objectives.
- Ensured compliance with federal and state labor laws by staying up-to-date on regulations and adjusting payroll procedures accordingly.
- Played a key role in the ADP‑to‑Oracle HCM migration by executing parallel testing, troubleshooting variances, and building union reporting to ensure accurate payroll delivery post‑go‑live.
- Supported 75 hotels managing $13M in wire transfers for weekly payroll operations and union payments for U.S properties.
- Oversaw end‑to‑end payroll tax operations, including weekly tax wire processing and multi‑cycle (weekly, monthly, quarterly) tax reconciliations.
- Performed state and local tax account maintenance, including new tax ID setups, jurisdiction updates, and SUI rate adjustments via ADP Smart Compliance software.
- Managed the payroll escheatment process while adhering to internal compliance.
- Tracked 401K eligibility and managed enrollment and administration of company retirement and financial benefits plan for California Union members.
- Assisted Benefits team in transitioning IHG’s 401K and Deferred Compensation plan to a third-party vendor.
- Successfully met SOX and EY audit compliance.
- Executed end‑to‑end W‑2C processing, including variance research, correction entry, and validation of amended forms.
- Performed annual W‑2 audits and sign-offs, confirming accuracy of taxable wages, deductions, and employer‑reported data.
Global Payroll Services - Payroll Analyst
Intercontinental Hotels Group
07.2022 - 12.2023
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Led payroll production for multistate organization.
- Documented and processed all garnishments for bankruptcies, tax levies, student loans and child support orders.
- Maintained timecard punches/corrections to ensure accurate data for payroll processing and reporting.
- Met the 5 day SLA deadline for resolving tickets created by the hotel paymasters and HR personnel.
- Processed Wisely Checks for terminated employees in immediate pay states.
- Checked figures, postings and accounting documents for correct entry, mathematical accuracy and proper coding.
- Reconciled all payroll liabilities to general ledger and prepared monthly payroll accrual entries.
- Processed voids and reissues, created non-sufficient funds (NSF) list for Human Resources and made salary changes in payroll and monthly leave accruals.
- Run ad hoc and various reports using ADP Reporting. Created VLOOKUPs and pivot tables using Microsoft Excel.
- Maintained consistent knowledge of multi-state and local tax regulations.
- Issued manual checks and stop payments using Bank of America applications and other banking systems.
- Input financial data and produced reports using People Soft Financial.
Payroll Tax Analyst
CRH Americas Materials Inc.
05.2021 - 01.2022
- Processed Federal and Multi-State tax payments weekly for 57 EIN’s (24,000+ employees).
- Setup payment plans and worked with delinquent taxpayers to resolve issues.
- Conducted targeted tax research to facilitate informed project planning and compliance efforts.
- Audited reports from payroll system to ensure tax deposits and filing of Federal, and State tax returns are accurate.
- Communicated with divisional partners and taxing jurisdictions to clarify tax notices and resolve other inquiries.
- Advised internal partners on adherence to Federal and State tax regulations and laws to promote corporate legal compliance.
- Assisted with responses to inquires from Accounting regarding tax withholding payments and GL inquires.
- Responsible for entering off-cycle checks, issuing voids, validation of ACH and positive pay banking files using Bank of America CashPro and Wells Fargo software.
- Analyzed tax issues and made recommendations for remediation to management.
- Participated in annual W2 processing, reconciling and verification process.
Payroll Analyst
Automatic Data Processing Inc.
04.2016 - 05.2021
- Oversee day-to-day processing of payroll for 4000 employees, including review of time-sheets and computing pay in accordance with FLSA.
- Check figures, postings and accounting documents for correct entry, mathematical accuracy and proper coding.
- Researched payroll errors and process payments for various employee deductions and retirement plan withholdings.
- Processed voids and reissues, and created non-sufficient funds (NSF) list for Human Resources.
- Monitored daily banking transactions using ADP software and Bank of America applications.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Resolved service request in timely manner by doing research and making quality recommendations.
- Provided daily professional communication with clients, partners and vendors via email and phone calls.
- Assessed data processing methods, making suggestions for change which helped to increase overall productivity.
- Ran ad hoc and various reports using ADP Reporting.
- Stayed current on multi-state and local tax laws and made sure any changes were immediately noted.
- Monitored integrity of input into ADP.
- Improved accuracy of payroll journal entries by developing and implementing payroll reconciliation tool.
- Processed accurate and timely year-end reporting. (W-2 & W-2c)
Senior Client Support Consultant
Automatic Data Processing Inc.
03.2013 - 04.2016
- Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using RUN Software for Small Business.
- Managed over 40 customer calls per day.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Adjusted employee tax status along with information regarding withholding.
- Developed reports by compiling summaries for earnings, taxes, deductions, nontaxable wages, disability and leave.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Developed and executed targeted relationship and account development strategy.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
Education
Bachelor of Science - Business Administration
University of West Georgia
Carrollton, GA2010
Skills
- Strong interpersonal skills
- Superior attention to details
- Payroll processing
- Data imports
- Office systems management
- Meeting deadlines
- Persuasive communicator
- Multitasking
- Troubleshooting
- Microsoft Outlook, SharePoint, Excel, PowerPoint, Word
- Data entry
- Collaborative team member
- Account reconciliation
- Customer service
- Multi-state payroll
- Positive Pay
- Payroll audit & variance resolution
- Taxable wage validation
- W‑2C Processing
Timeline
Supervisor, Payroll/Accounting
Intercontinental Hotels Group
12.2023 - 06.2025
Global Payroll Services - Payroll Analyst
Intercontinental Hotels Group
07.2022 - 12.2023
Payroll Tax Analyst
CRH Americas Materials Inc.
05.2021 - 01.2022
Payroll Analyst
Automatic Data Processing Inc.
04.2016 - 05.2021
Senior Client Support Consultant
Automatic Data Processing Inc.
03.2013 - 04.2016
Bachelor of Science - Business Administration
University of West Georgia