REKYIA DUBLIN-Locust
Kinston,NC
Summary
Dynamic and results-oriented professional with a proven track record at Walmart, adept at improving stock management and enhancing customer satisfaction. Excels in merchandise stocking and clear communication, demonstrating a positive attitude and flexibility. Achieved significant reductions in out-of-stock situations, leveraging energetic and outgoing nature to provide exceptional service. Professional stockroom specialist prepared for this role. Strong organizational skills, efficiency in inventory management, and attention to detail. Known for exceptional teamwork and adaptability, ensuring smooth operations and results. Reliable in fast-paced environments, with focus on maintaining order and accuracy. Experienced with organizing and maintaining inventory in fast-paced retail environment. Utilizes effective stock management techniques to ensure product availability and store organization. Knowledge of teamwork and adaptability in responding to shifting store demands.
Overview
8
8
years of professional experience
Work History
Stocker
Wayne Sanderson Farm
03.2025 - 03.2026
- Packaged products accurately for shipment, adhering to quality and safety standards.
- Maintained organized packing stations to streamline workflow and enhance efficiency.
- Collaborated with team members to meet daily packing quotas and deadlines.
- Operated packaging equipment safely while following all health and safety protocols.
Health Care Aide
Supreme Choice Healthcare
12.2024 - 03.2026
- ### Health Care Aide Experience Statements
- Provided compassionate care to patients, assisting with daily living activities and needs.
- Monitored vital signs and reported changes in patient conditions to nursing staff.
- Assisted patients with mobility, ensuring safety and comfort during transfers and movements.
- Maintained a clean and safe environment for patients, adhering to health standards.
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
Stocker
Walmart
10.2024 - 12.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
- Completed inventory accounts to keep records current and promote accurate ordering.
Customer Service Representative
Bojangles’ Famous Chicken ‘n Biscuits
04.2024 - 10.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Customer Service Cashier
Five Guys
05.2021 - 10.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
Server
Hwy 55
05.2018 - 06.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
High School Diploma - undefined
South Central High School
06.2022
Skills
- Willing to learn
- Positive attitude
- Shelf stocking
- Customer service
- Merchandise stocking
- Clear communication
- Flexible schedule
- Energetic and outgoing
- Money handling
- Pallet jack handling
Timeline
Stocker
Wayne Sanderson Farm
03.2025 - 03.2026
Health Care Aide
Supreme Choice Healthcare
12.2024 - 03.2026
Stocker
Walmart
10.2024 - 12.2024
Customer Service Representative
Bojangles’ Famous Chicken ‘n Biscuits
04.2024 - 10.2024
Customer Service Cashier
Five Guys
05.2021 - 10.2023
Server
Hwy 55
05.2018 - 06.2021
High School Diploma - undefined
South Central High School